Question about Canon PIXMA MP470 All-in-One Printer
The printer and copier are working fine but the scanner just wont seem to work. Followed the insturctions thoroughly and no response. Should I return it or is there some way to fix the problem.
I have the printer. You need to scan through your image software on your desktop. The button on the scanner does not function.
With your image software, there should be an "Import from Camera" and "Import from Scanner." Pick the latter, and it will prompt you through the process.
Took quite awhile to figure that out.
Posted on Dec 12, 2008
Try opening the application called Image Capture and then checking the Device tab and then make sure Canon MP470 is checked. Click Scan or Overview and it should scan.
Posted on Feb 03, 2009
I replaced the USB cable, and the scanner now works fine. Like Blasteroid wrote, use a high quality USB cable. I would even suggest a USB 2 cable. The scanner is not defective, it just cannot communicate with the computer. The solution is the USB cable used.
Posted on May 21, 2008
Will not scan when l hit scan nothing happens. on my monitor muvee comes up
Posted on Feb 07, 2009
I had this problem also, I was using MP Navigator 3.0. I uninstalled it and installed MP navigator EX 1.0. This solved the problem for me. Hope it helps (2 years later, lol)
Posted on Apr 02, 2010
I upgraded the drivers and software and it did not help. However, when I replaced the USB cable with a USB 2 it now works great. Thank you so much for a great fix to the problem.
Posted on May 25, 2008
You must change in bios usb value for 1,1 v (normally is 1,1-2,0 )
i dont see any difrence with other usb preriferials they works fine
i have motherboard gigabyte
Posted on Dec 23, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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