Question about GE GSS20IEM Side by Side Refrigerator

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Right side of refrigerator not cooling; frezzer working great

Turned the refrigerator to coldest setting and the temperature remains cool not cold. Turned the freezer to highest setting and the refrigerator still remains cool. Found some ice buildup on back wall of freezer. Also removed the channel that directs the cold air from freezer to refrigerator. Didn't see or feel any obstruction. did see a metal coil coming from refrigerator to freezer. Don't know what that is for. Was not connected to anything on the freezer side. Seems to be connected on the refrigerator side though.

Any suggestions?

My refrigerator is not running or cooling. We have unplugged it but that didn't work. It just quit today. The freezer works great. Any help would be appreciated!!!!!!

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  • mehalla May 22, 2008

    GEmod.pss25mgnacc,no power to compressor,condenser fan is running,again no voltage going to compressor ,do not know if main board or control board is bad,ref. not cooling at all

  • robert samples May 11, 2010

    do you hear a fan running when you open the freezer door and is it ice on the back wall or heavy frost

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Ice build up on back wall could be defrost thermostat or faulty defrost heater

Posted on Jul 10, 2008

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