Question about Lexmark F4270 Plain Paper Inkjet Fax

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Won't recieve a fax

Everytime someone wants to send me a fax, it states that it has failed, and I can't seem to find the problem. I bought the printer in walmart and now they no longer sell the item.

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When i try to received a fax the page is blanc

Posted on Mar 27, 2008

  • Egui Mar 27, 2008

    I have a 4270 Lexmark when i try to received a fax everyting goes ok i connect and the fax comes thru but the page is blanc and they mention it could be the black ink.



    does anybody no if this is true.



    Egui.

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Normally a receive problem is in the phone line. I will explane so you understand why I am saying this and not excusing the machine.
For starters as a resoution, make sure your phone line is plugged into the line slot and not a slot for a phone or answering machine. The slots I am talking about are on the fax machine.
Also if you have the fax on the same phone line with another device. An answering machine, a credir card reader, etc etc, make sure there isn't a conflict. Try just plugging the fax machine into that phone line.
Now to explane. When you send a fax, you manually turn on the phone line when you tell it to fax, Pressing that button energises a relay and just like picking up your phone receiver you turn the phone line on phisically.
When you receive a fax, it has to have the proper signal to electronically activate the fax/modem board.
Issues can be as simple as a bad phone cord between your fax machine and wall jack. They do build up resistance and cause problems.
3 issues are needed to receive a fax. The phone line Voltage must be correct, the phone line current must be high enough and there must not be a decibel loss.
A good example is a remote controle. You have old batteries. Well if you measured the voltage, it would still be 1.5 volts, but it can not deliver anough current to change a channel or adjust the volume all the time. If the line voltage is right, and your phone line it having a problem, it can't deliver enough current to turn on the fax, like turning on a TV with a remote, there is just not anough total power to activate it.
Remove everything else but the fax from the phone line, try it then.
Replace the cord between the machine and wall jack, Try it then.
If that doesn't correct it have the phone company test your line to the house, if thats ok, then repalce your wall jack.
99 percent of the time a phone line will be a problem.

Posted on Mar 21, 2008

  • Rick Kasper Mar 21, 2008

    Well if this is in a business, have them check the phone line to the business. It won't help to fix the house line if the machine isnt there LOL. Sorry my sarcastic sense of humor had to add that....

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