I replaced my colour ink cartridge and tried to print but I only got blue. Cleaning the nozzles didn't work so I bought a new cartridge and that one only prints blue as well. So I think it might be a problem with the printer. Help! Is there anything I can do to fix the problem?
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You must replace the print head., as long as printer detecting that nozzles are not firing properly., it keep on cleaning the head, result it will drains the inks from the ink tanks...once you replaced both print head & tanks, take print outs at least twice in a week., perform nozzle cleaning once in a month to avoid this type of nonsense..
It's quite likely that at some point in time you will have attempted to print in black only to receive an error message that you cannot print until a colour cartridge is replaced.
"If ink is not in the tubes from the head to the cartridge, air will be sucked in and therefore cause damage to the print head. This is because the nozzles are in the print head and not in the cartridge. "
What Epson are basically saying is... if this safeguard was not in place, and you sent a print request for black when a colour cartridge was empty, there is a risk of air being pulled into the printhead. This air will ruin the vacuum effect needed for the printhead to pull ink in, meaning your printhead would be at risk of never printing again.
Additionally, if any air is allowed go get into the aformentioned tubes from the head to the cartridge, any remaining ink will coagulate. Just in case you're not a scientist - coagulation in a tube/cartridge is bad, and will lead to you not being able to print again with that cartridge, or to a blocked nozzle/printhead which will require a significant amount of cleaning cycles to budge.
Sounds like printing nozzle problems, or the waste ink absorber is saturated. There is step by step guide to cleaning it at
You may need to clean them manually. Take out each cartridge, clean its electronic panel with tissue soaked in a bit of methylated spirit. Also clean the area of contact in the carriage for each cartridge.
If patiently and carefully done all the colours will begin to print; so long as they are still flowing at the nozzle (not dried at the nozzle). To check if they are not dried at the nozzles, apply folded tissue to each cartridge nozzle and press gently, upon removing it, it should come out well/stained with the respective colour. If not you should place in a saucer or plate with a bit of water. Leave for about ten minutes. Then apply the folded tissue again. Ink should blot it well now. If not it means your ink is dried out and you may need to replace that cartridge.
Hi, The nozzle may be blocked. So take out the colour cartridge and place its nozzle in a bit of water for about 10 mins. Bring it out and dab the nozzle with folded paper. If the tissue is blotted with the three colour it means you have unblocked the nozzle. Try now to print after returning the colour cartridge. You may need to repeat to get good results. Thank you!!
I would suspect your inkjets are blocked Black and blue =purple so the other colors are blocked up Use the nozzle cleaning function to try and remove the clog Run nozzle check after cleaning mode till all colors print correctly
Hi, I have question?
The ink that yuo are change are original epson cartidge ink?If yes , try to head cleaning twice and then nozzle check ,then the result of test print are soild in color are good , the unclean head having plenty spaces within the color in test print.
Cartriges have a shelf life. It's printing in blue either because it has dried up or is out. Different cartriges have different timelines but if you haven't been using the printer often, it could have dried up or is simply out of ink. I would suggest first to try cleaning the head of the cartrige where the ink comes out with alcohol and a Q-tip and then if that doesn't work, buying a new black cartrige.
Maybe the ink well nozzle area has some dried ink left from the old cartridge. Remove the new cartridge carefully, and using a wet Q-tip,clean the area. Replace back the new black cartridge.
This worked for me ....good luck !