I had the same problem and finally had the time to look at it. I was reading some other posts, when I read try the telephone trick. Leave the camera closed and kinda slam it on a hard surface. I slid the shutter open and focused and it took a pic with no problem!!!
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I have the same problem, maybe. My Z1 worked fine for maybe 4 years, it was a rebuilt one with original battery. After much use, videos etc, I replaced the battery and even bought a charger. This has not really helped. When I slide it open I get zoom error. When I press the button to review and set format it goes off while I am in the process of setting the date. What to do? Jan 12, 2011
1) Check you're settings are all on "Auto".
2) The button you press to take the photo is a 2 stage button. Press half way, if you're gentle you should feel a slight resistance. Pause at this stage, just for a moment to allow your camera to focus properly. Then proceed with the action until photo is taken.
3) It takes a little practice to get used to it, but with any luck you photo's should be crisp.
4) If this doesn't work and you bought it less than a year ago, take it back to the shop and comlain.
the camera may not be dropped but the lens may have initiated incrrectly, like it was turned on inside the case that the something prevented the lens to fully mount (telescope out) to default capture position.
it is repairable with Fuji Techs, but if the cost of the repair is worth 3/4 to the original price when you got the unit and is out of its warranty, then it will be best to get it replaced, and you may use this camera for harsh environments, like outdoor trekking or a helmet cam perhaps, it just a personal idea.
I saw another post in this forum were someone suggest banging it on a table a couple times, not to hard that you'd dent it but a good enough bang. Worked like a charm! I tried the trigger and slide method but while the error message went away the zoom wouldn't focus. Try banging it, it sounds bad but it worked wonders!
I assume you have tried removing the battery and re-inserting.
If this didn't work, I suggest you give the camera a firm knock a couple of times against a hard surface such as a desk. Obviously I don't mean anything that would dent the desk or damage the camera. This worked for me with exactly the same message on a Z2.