Question about Lexmark X4500 MFP Flatbed Scanner

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Factory reset of X4500

Hi Jeremy,

I see that you have helped previously with the Lexmark X4500 MFP.

I have just been donated one and wondered if you could tell me how to perform a factory reset of the unit. The Administrator user/pass has been set and nobody knows what they are.

I hope you can help, and also I found your previous posts on the X4500 very helpful and I will be updating the firmware to 1.09 as soon as I have Admin rights.


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Hej Mark

**411 -> 4 -> 1 then the green go button

Daniel Knudsen

Posted on Oct 06, 2008

  • 1 more comment 
  • peterkoehler Aug 01, 2011

    sorry - the password still exists.
    I can not get into the configuration menue, there is still a password required.

  • harald547 Aug 13, 2011

    you can try to refresh the hard disk by entering # instead of green burtton after 411.
    Reset the NVRam (non volatlie) and the network configuration.

  • lorenjlemos
    lorenjlemos Mar 02, 2012

    "**411 -> 4 -> 1 then the green go button"

    What does that mean? do I press each of those buttons in sequence using the keypad to the right of the touchscreen? If so, when? I've tried this during the boot process, tried it during the loading bar titled "Initializing", but it doesn't seem to do anything.

    Would you please clarify? Thanks!


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I was told that you can dial 976 on the keyboard during bootup.

Have nit tried this yet though.

Still trying to get a power supply.

Posted on Feb 18, 2009

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Reset entire printer?

This article from the Lexmark website on How to Clear the NVRAM on a Lexmark X3500, X4500 and X4800 Series All-In-One will help you reset the printer to its factory default settings. Hope this helps. Thanks.

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I turn on my X4500 scanner, It begins the inialization, gets to 100% and just sits there. It does not progress any further.

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The touchscreen does not respond to touch

Try these steps:
  1. Turn Printer Off
  2. Turn the power on and immediately press 1 or 2 repeatedly.Continue until the following message appears:Press the # button to perform disk maintenance (35+ minutes). Otherwise,press the green start button to continue.
  3. Press # to begin the disk refresh process.This process may take as more than 30 minutes, but frequently only takes 10-15minutes. A message will appear on the screen indicating the refresh is in progress.
If problem continues:
  1. Try dial **411
  2. Select 4 MFP settings
  3. Select 1 Restore Factory Defaults
If still problem continues, I strongly suggest you contact Lexmark technical support or an authorized service provider for further assistance. Thank you for choosing Lexmark.

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Does the X4500 work as a stand-alone scanner

The X4500MFP requires a compatible Lexmark printer in order to do any functions.

Nov 14, 2008 | Lexmark X4500 MFP Flatbed Scanner

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Administrator Password Reset to factory default


have you tried to reset the whole printer to factory defaults

**411 -> 4 -> 1 then the green go button

Daniel Knudsen

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The software on my X4500 unit allows duplex scanning of A5 paper. Updating the firmware and software is fairly easy if you need to.

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