Question about Dell A920 InkJet Printer

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DELL a920 (WITH VISTA)

HELLO.
I HAVE A PROBLEM WITH MY DELL AIO A920 PRINTER AND MY DELL INSPIRON 1501 LAPTOP.I FULL LOA THE DISC THAT CAME WITH MY PRITER. WHEN I GO TO PRINT A DOCUMENT IT THEN SAYS 'COMMUNICATION WITH PRINTER UNAVAILABLE.' I DOWN LOADED THE R153047 SOFTWARE FOR THE PRINTER. COULD U PLEASE HELP ME STEP BY STEP ON HOW TO LOAD THE SOFTWARE- HOW TO GET Y PRINTER WORKING ONCE AND FR ALL!!!!!!

THANKS:-)

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**UNISTALL ANY DRIVERS YOU HAVE INSTALLED FOR THE A920

YOU WANT A CLEAN INSTALL

Go to Control Panel -- find your printer and uninstall
or

Uninstall the Existing Dell All-In-One Printer Drivers

  1. Click Start, point to Programs, point to Dell, then click Dell Printer Software Uninstall.
  2. Select the components to uninstall, and then click Next.
  3. Click Uninstall Now to proceed with the uninstallation of the printer drivers.
  4. Click OK after the uninstallation has been completed.

---------------------------------------------------------------------------------------------

BEFORE YOU GO TO ANY DIRECTIONS BELOW---
IF YOU ARE RUNNING VISTA GO TO www.dell.com
At the top right side Search box type in the Journal Number

Journal ID: 08088J5HPH Article ID: 317175 Date Published: 2/19/2008 Last Revised: 3/17/2008

This will take you to a Page Printer Driver Communication Errors in Microsfot Windows Vista

Follow the instructions on the this page.

Printer Drivers for Vista are different than XP
For Vista you need Driver R153716.exe
and then you have a Patch R166244.zip
First you install the driver
then the patch
---------------------------------------------------------------------------------------------

Specs for your computer
http://support.dell.com/support/edocs/systems/ins1501/multlang/dao_emea1/TM686am2MR.pdf

---------------------------------------------------------------------------------------------
This is a wired printer, not a wireless printer, so it must be connected to the laptop.

dELL a920 (WITH VISTA) - 3100_3_2.jpg
  • There are up to three ways to set up your printer. You will need one of these three cables: USB, RJ-45, or parallel.

Next step


The cable you use connects to the computer

Next step

  • Turn your PC on, if it isn’t already.
  • Connect the cable you are using to the back of your computer or server here.

  • Next step

    3100_3_5.jpg
    • If the "Found New Hardware" wizard pops up on your screen, close it.

    Next step
    3100_3_6.jpg
    • Make sure paper is in the paper feed tray and the paper extender at the top is fully extended.

    Next step

    • Insert the software CD that came with your printer.
    Next step
    3100_3_8.jpg
    • The software should auto-run on your computer. If not, choose My Computer and navigate to the optical drive to start the software yourself.
    • Follow the instructions in the software and click OK and Next when prodELL a920 (WITH VISTA) - 3100_3_9.jpg/ul>
      Next step

      3100_3_9.jpg
      • Print a test page to see how your printer is doing.
      -------------------------------------------------------------------------

      Now please read this:

      After everything above is done, MAKE SURE THE PRINTER IS ON!!!

      If you are running XP or Vista

      Click Start
      Right click Computer
      Click Properties
      Click Device Manager
      In the Device Manager make sure you do not see any yellow ! points

      Now in the Device Manager
      click on Imaging Devices---do you see your printer; IT SHOULD SHOW THE PRINTER NAME

      Now click the Portable Devices
      Do you see the printer ---- IT SHOULD SHOW THE PRINTER NAME

      THIS MEANS THE DRIVERS LOADED ---NOW CLOSE THE DEVICE MANAGER

      For all intense and purposes, if you loaded the right drivers, the printer should run fine.

      One other thing you can do is run Windows updates to see if it sends you any updates for your printer----
      In XP click custom
      In Vista it will automatically show you all the updates


      Any more questions, contact me.
      Please rate this advice. Thanks so much!

    Posted on Mar 28, 2008

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    1 Answer

    Run cleaning utility


  • Clean the Ink Cartridge Nozzles
    • 1 Load printer paper into your Dell A920 Printer.
    • 2 Open the Dell Printer Solution Center on the computer. Click "Start," located in the bottom left corner of your computer. Select "Programs" from the menu displayed. Click "Dell printers." Click "Dell AIO Printer A920" and then click "Dell Printer Solution Center" to open the Dell Printer Solution Center.
    • 3 Click on the "Maintenance" tab and select the option that says, "Clean to fix horizontal streaks."
    • 4 Click "Print." This will print a nozzle print page, which forces ink through all of the nozzles to clean and unclog them.
    • 5 Print a regular document again to see if the print quality has improved. Repeat the cycle up to two more times to improve printing quality.


  • Read more: How to Clean a Dell A920 Printer ' eHow.com http://www.ehow.com/how_6645628_clean-dell-a920-printer.html#ixzz1Dh2DMoc3

    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

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    My dell a920 printer won't print with windows 7


    Hi There

    Not no if you may have the wrong driver, this one is for Vista and most Vista drivers will work on Windows 7 gave it a go.

    I have put a driver for you on my website for you it for windows Vista to download just click on the driver link and it will download for you, best to save it to your desktop so you can find it.

    Link = http://www.4all2sell.com/driver/Dell-A920-Vista.exe

    After you have downloaded it just double click on the icon Dell-A920-Vista.exe and follow the instructions to run the.
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    I bought a Dell A920 inkjet printer but it has no disc to set it up. How can I get it to print?


    Hi,
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    Hope it helps.

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    Hi!

    That A920 is working with vista, here is the drivers for thet:
    http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=PRN_ALL_A920&hidos=WW1&hidlang=en&TabIndex=
    Dont forget to download and install the application to, you need all the files on that site


    For that 968 printer, uninstall it, download the files from the link below and reinstall it, that will make your printer work again
    http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=PRN_ALL_A968&hidos=WNT5&hidlang=en&TabIndex=

    Let me know how it goes

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    The Dell A920 all-in-one is only compatible with Windows 2000 or Xp, if you are using Vista you will need a different system.

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    Dell A920 with Windows Vista


    Hi,

    For a Dell A920 (Personal All-in-One), pls download OS appropriate driver(s) from here. Pls select Vista, thereafter, install.

    Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

    Good luck and kind regards. Thank you for using FixYa.

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    see if you can get a driver from dell web page that works with vista

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