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Here is the basic solution I usually give as a FIRST attempt to fix similar problems.
1. Make sure one end of the camera cord is plugged into your computer and restart your computer. 2. Make sure your camera is turned OFF. Once computer is restarted, then plug second end into the camera. 3. Turn the camera on. Wait and see what happens with the computer. If you still receive the message. Try steps 1 and 2 again. Step 3 would be to open the software that you usually use to download FIRST before turning the camera on.
If this does not fix the problem. You may need to reinstall the software you use for the camera...and try again.
Have you tried transfer to computer using a card reader ? If not transferring directly from camera it is more than likely the Fuji drivers are not correctly installed remove drivers and reinstall (check for correct drivers PC or Mac) Have you tried on another laptop? I would say it is more than likely a software problem. If still not working send details of you computer operating system and camera model number please.
Have exactly the same prob, my camera worked for 3 years without any probs, except that the alkaline batteries didn't have a long life...tried rechargeable batteries as well, but since three weeks ago it simply says, "batteries depleted", nothing works, tried everything...sending it to Pentax after the warranty is over is far more expensive than buying a new cam...really sorry for that, but don't think I gonna buy a new Pentax again...
Thanks for posting this article as I had no idea of the cause and was suspecting a firmware/software fault.
I had the same problem a few days ago. As my camera was out of warranty and the advice from a salesperson in a well known chain of camera shops was to buy a new camera as the repairs would be as expensive, I decided to try and fix it myself.
My, somewhat brutal, solution was to use a very thin needle to get around the side of the button and lever it back up again. I did this around the circumference so the button was level again. Since then it has been OK.
Well, I also bought the DiMAGE Z2, and my problem was similar: It worked for some time, but then it started freezing sometimes, not responding to any button I pressed. One time, it froze, shut off, and I wasn't able to power it up again.
In short, the camera was still under its warranty, so I gave it to their lab and they fixed the problem.