Question about Vacuums
We found that ours had a simpler problem. Upon opening the motor compartment, we saw that the pump had "nudged" up from it's mounting slots. It is held down by a clip on each end and one had pushed up, allowing the pump to ride up and thereby disconnecting the short hose which kept the "suction train" intact. Once we re-seated the pump correctly and pushed the clip back down, the hose reached nicely and our suction was re-established.
Getting into the motor and pump area was the hardest part. Inside the power hose "cubbie" is a small hex head screw. Find your shortest stubbiest 1/4 inch open ended wrench to loosen this screw (lefty-loosey). Once the screw is out, gently pry along the edge with fingers and thumbs. The top (ours is green) part should separate itself from the bottom (ours is beige) part. The pump in our unit is red and has a 4-5 inch hose leading from the end of the pump to the outlet (on the outside of the green or top part). Re-assemble and go for it!
Posted on Jan 19, 2010
I have replaced this pump before, and had the pump "seize" again. I hooked the output of the bissel to a siphon pump to pull a vacuum while i had the input hose (with the little filter) submerged in a bucket of water. After i got the pump started, I submerged both the inlet and outlet hoses (after the trigger handle) into a bucket of warm water and turned the spray switch on to circulate clear water through the whole deal
Posted on Dec 08, 2009
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Make sure the hose solution line is connected, wet clean button is pressed, look for two small o-rings on the end of the fitted end of the hose solution line, and run the machine for 5 minutes with all three buttons engaged to dislodge any clogs from the heater.
Here's a link to one of our BISSELL Authorized Service Center if you continue to have difficulty.
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