The computer will start, and goes to "sorry for the inconvience" window, I have tried starting in all modes normal. last good config. safe mode etc even went into bios and loaded fail safe defaults, but has done no good. I do not have the recovery CD, it was lost, I am assuming there is a HD problem and need to boot from cd to recover. How can I get a disk for this product?
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Have you tried booting into Safe Mode? You can do this by pressing/tapping the 'F8' key after the bios screen (Acer Screen) comes up. If it does you boot correctly then, you can try to restore the system to an earlier date using System Restore. That's located in the start menu/windows orb at All Programs->Accessories->System Tools->System Restore
start your computer in safe mode login in admin mode and change the password of your user. Steps given below.
How to start in safe mode?
Start your computer after the post boot screen ends and computer ready to enter in windows press F8 button you will get few options select safe mod there.
How to change password ?
Click on start tab select control panel in open menu.
control panel window will come up there you have to select user Accounts icon then you will get you user, get into it do your all administration job.
You might want to try going into setup and setting your boot drive options to DVD drive as your 1st, HD as 2nd and Floppy as 3rd. Put your windows disk in the DVD before boot and run the program from DVD.
Check in your CMOS to make sure that your computer isn't searching for the A: drive, set it to disabled or off. Sometimes you need to tell the computer that the A drive doesn't exist, or it will always try to boot from it, regardless of what the boot sequence is set to.
you may try
1) if you reinstall windows xp but it can't boot from xp disk, you may set the cdrom to piority at bios setup screen, still no boot, you need check your cdrom works status
2) if you reinstall windows xp but display no any hard disk appear that means the HD damaged, you need replace a new HD then do again
3) update some devices driver maybe needed, check from control panel--system--device manager, any triangle yellow mark, you can search from website acording the device model name, download and update them.
Problem with the monitor, monitor cable, or video output. For monitor, if you have more than one input, make sure it's set to the correct one. Try a different cable. Try a different monitor. Check your video card settings--if you see the BIOS bootup screen while it's coming up then the Windows splash screen, then monitor blanks out, it's a Windows display setting. Boot into safe mode, then change settings--
Turn the computer on or Restart the computer
Start tapping the F8 key. The Windows Advanced Boot Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe mode option is selected (the top option)
Press Enter. The computer then begins to start in Safe mode.
When you are finished with troubleshooting, close all programs and restart the computer as you normally would.
this is a complicated fix to diagnose over emails but first, the hd had been hit the power outage while accessing the hd can damage it. so I recommend reloading windows fresh if it cannot then you may have damaged the cd rom /dvd drive. what version of windows are you running?
try starting the computer normally, this usually happens if you computers power was cut while booting up, its just a small harmless glitch. As for the returning back to the prompt try running it with command prompt. when you get to the command prompt, type (chkdsk) and let it run this might also fix any other problems that you are not seeing.