Question about 2wire (1000-400108-001) Router

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2Wire Problems While on internet, the local network light goes off on the modem and I have to shut down the computer and restart. Then it is fine for a short time and then happens again. I checked and replaced usb cable from computer to 2wire, but has made no difference. Same problem repeats over and over. Did not have this problem till I purchased a new acer with vista. I had an older acer with xp before and had no problems.

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  • Sergio Scalfaro
    Sergio Scalfaro May 11, 2010

    disable the vista firewall.can be the problem, what antivirus do you have?
    Sergio

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You need a firmware update from your isp for vista

Posted on Mar 30, 2008

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Try turning the modem off and on and also make sure the cables are secure while you're at it. If the broadband light is still amber, the only thing you could do next is to call your internet service provider.

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I've not used one of these 2wire boxes before, but I believe the default router's address is 192.168.0.1. Try this instead of gateway.2wire.net to see if you can gain access to the router. This is just the starting point, but see if it works.

Here's a link to, what I believe is, the router's manual.

Before you rate this please let me try to help some more. This could be a multi step process...

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