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Posted on Apr 16, 2010
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My Miele Red Star suddenly has very weak suction

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Jason Johnson

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  • Master 1,619 Answers
  • Posted on Apr 16, 2010
Jason Johnson
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Joined: Jun 15, 2009
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Either motor is clogged with dust or suction hose is clogged, replace bad also.

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I am not getting strong enough suction in my vacuum. I have changed the bag. What else do I need to do or look for?

Check all the pipes, fittings and elbows for blockages or clogging. Check that the outlet is clear and that the normal airflow is coming out of it.
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Our miele red star(s314i) vacuum was running great and quit suddenly. It had not been running for a very long time and just quit. Newish bag, no clogs in hose and doesn't seem overly hot. the over heated...

Ok, so if the cord test didn't fix the problem, then it sounds like either the plug has gone bad, or the switch. The plug is a very common problem to go bad, and can be caused by just simply yanking the plug out of the wall, or putting too much tension on the cord while you're vacuuming. Here's a link showing how to replace a plug on your Miele. You may purchase a plug at a Home Depot for very cheap. If this doesn't fix your problem, then it is either going to be the entire cord reel assembly that's gone bad, or the switch. The plug is the easiest, cheapest next best option, so hopefully this is your problem. Here's a link on how to change the plug out;
http://electrical.about.com/od/diyprojectsmadeeasy/ss/replacecordplug.htm

Please just use the comment field again if this doesn't fix it, and I'll walk you through step by step the more detailed process of replacing the cord reel.
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I need a new motor

red star was part of there low end line. not cost effective as miele parts prices are outrageous.
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Meile red star

Hi,

Yes, this very well could be a problem with the cord reel, especially if it happened all of a sudden. There's a few ways that you can diagnosis this problem yourself. First make sure the cord is all the way reeled into the vacuum. Next find an outlet that's close, and only pull out enough cord as you have to, to be able to reach the wall outlet. After you've plugged the machine into the wall, use one hand to slowly pull more cord out of the vacuum, and use the other hand to continuously turn on and off the vacuum pushing the foot pedal that controls the main switch. Slowly pull the cord out, and turn the vacuum on and off, on and off, on and off.

At any point while you were doing this did the vacuum come on, even for a very short time? Did it even make a noise like it was trying to start? If you heard a noise, or the vacuum even came on for a time, then this definitely indicates that you have a bad cord reel.

If it didn't make a noise or come on, you still may have a cord reel problem, but you'll need to take the machine apart to further diagnosis it at this point. A simple continuity electrical tester will be needed to test the cord reel.

Here's a very detailed repair instruction that I left for a similar model Miele on Fixya already. The model that you posted the repair under is a Miele Red Star which is an S314i, the model I repaired the cord on was actually a S514. The cord repair on both of these models is identical however, except your Red Star actually has two screws that need to be removed from the variable speed control box, the S514 only has one. Otherwise, it's almost completely the same repair. If you need to purchase a cord reel for your Miele, here's a direct link to the Miele S300 series cord reel that goes with your Red Star:
http://www.govacuum.com/miele-cord-reel-s300-series-06777540.html

Even better, if you purchase the cord reel from GoVacuum, you have 60 days after the purchase that you may return the cord reel to us if that wasn't the problem (we do test all the returns to make sure that they weren't damaged when being installed), and as long as the cord reel is returned undamaged, we give you a full refund, we don't believe in restocking or shipping fees. Better yet, we even include a return label with every order that you may use for free to avoid return shipping charges.

If you find that the cord reel is not the problem, that can only leave one of three things; the switch, the motor, or the pc control board that's on your motor. In 10 years of fixing Miele vacuums however, I can safely bet that it's your cord reel.

Anyways, here's the link to step by step instructions on how you can remove the cord to test it, as well as replacing it. If you have any questions, please feel free to use the Clarification or comment form here on Fixya, or contact us by phone. If this was helpful to you, please be so kind and rate my repair as helpful by clicking the thumbs up icons at the top of the page. Thanks so much!

How to Test & Change a Miele Cord Reel:
http://www.fixya.com/support/t2281026-miele_s514_will_not_come

Chris J.
GoVacuum
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Miele Red Star Powerhead overheats and turns off

be sure at 1st there is no materials blocking the hose then it seems to me your m/c is good if normall condition around
try to test your cleaner by use less length hoses
thanks
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I have a Miele Red Star vacuum, model 314i. I bought a HEPA filter for it but am not sure how to install it.

Hi,

At GoVacuum we put together a General Miele Maintenance video together for Miele Owners. Although the video showcased in the video is not specifically your Red Star machine, the filter installation is going to be the same.

Check it out here:


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Miele Red Star

it's under the canister handle, on the left side.
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