Question about Hotpoint HSM25GFRSA

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GE GSH22SGRE - water dispenser not working but ice cube maker working fine

The water dispenser is not working but the ice maker is working fine. What could be the problem?

my ice maker dispenses ice, but i can't get water to come out.  I already changed the filter.

Hi -
I am having the same problem with my Hotpoint side-by-side. Still have ice, but push to dispense the water and nothing happens. I have replaced the filter, and have tried to heat the crisper side wall - maybe I am not heating the correct area. Where exactly do you heat - or will that not work with my model. Any other ideas would be greatly appreciated!

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  • Anonymous Apr 08, 2008

    I have the same problem no water but ice works

  • jamesjcummin Aug 14, 2008

    I have the same problem with Hotpoint model HSM25GFR. Our power went out last week for about 12 hours. The water dispenser started working after the power came on but stopped about a week later. I have good water flow up to the quick disconnect fitting to the door so think the supply line inside of the door freezes up. I have experimented with the temperature control for the freezer with no luck. I believe the freezer should be at 0 degrees F so I don't want to raise the temperature too high. It seems many people have the same problem with Hotpoint and GE side by sides.

  • roddy66 Nov 05, 2008

    Water line is freezing up, repair man says replace door ~$600, I don't think so. Mnay people are having this problem, there has to be a fix....

  • jacobpleger Dec 30, 2008

    I am also experiencing the same problem with the water dispenser.

  • planecrazy Jan 11, 2009

    I found a fix on another webite. It is embarassing - but it works. If you insert a small piece of plastic tubing (like from a hairspray bottle or a juice straw from a capri sun-actually now I am combining one of each) into the water dispenser and blow hot water up into the water line - it will thaw out the line and you will have water again. Yes - you get very friendly with your frig! Anyway, it wasn't happening very often, but now the thawing only last a couple of days. So - I am going to try to take the inside door panel off and wrap the water line with insulation!? Wish me luck...

  • wrestlpsu May 11, 2010

    same thing is happening to us too !!! wrestlpsu@yahoo.com

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Take the icemaker out and let it sit in the sink for around 12 hours. Then put it back in. This has worked for me when I have the same problem. I think that the water line is freezing up. I have to do this every month or two.

Posted on Jun 08, 2009

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