Question about Xerox Phaser 8550DX Laser Printer
I have the following error 09,038.46 and I need to find out the meaning of that issue. I've been stumped and can't find it. I'm new to this group so thanks for everyones help in advance!!
That code is a back stick count failure.
You want to look in your ink loader, see if there is a stick jammed, twisted, broken or in anyother way out of place or hung up in the slot.
Be sure you loaded a 8550 stick also, since the shapes on the different phaser printer sticks are all different.
You may have to carefully remove the black sticks and reload them. You can take a screw and screw it into the ink stick, slide it back and remove.
Most likely you will find a gap in the ink sticks causing the problem. Here are the Xerox support page instructions.
Posted on Mar 20, 2008
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Error code sc 547 means "Zero cross signal malfunction". This error appears due to a faulty power supply. This error code may also appear if the input board is defective or the BIC Unit is defective. Turn off the printer and unplug the printer for 30-40 minutes and check if the error still appears. If you see he error still appearing then try and rest it using the following reset method--
To reset the SC code by entering SP5810 and select 1.
Now hold down the photo mode key and the # key at the same time for at least 3 second.
Then turn the machine off and on again.
If the same issue still appears, you'll need to check and replace the Power supply or the Input (IOCC) boardt.
Hope it helps...
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