Question about Whirlpool Duet GHW9150P Front Load Washer
My mother-in-law tried to wash her comforter (may be too heavy). I was not there, but she described to me that the machine stopped working while flashing a F02 message and loud beeps. Also, there is still some water stuck in it that will not drain. When I got home, I tried unplugging it several times and pause/cancel. I also tried turning on the different cycles, I hear the click, but the inside will not spin. But now another problem arised, the door will not unlock. Can you give me some advice on what to look and what your thoughts on the problem is? Thanks very much for your help!
The drain pump is blocked/clogged.
Fortunately Whirlpool designed the pump with easy access and a simple solution.
Tools you'll need...
1.) A "Torx" bit set (I think it's a #8 bit, but I'm not sure.)
2.) A shop vac that sucks water and has more than an 8 gallon capacity.
3.) A pair of normal pliers
OK... here we go....
Look at the front of the machine. See that panel just below the door? You have to remove that. Look below that panel... there are 3 screws. One on the left, one in the center and one on the right. (these are the "torx"screws, btw) After the screws are removed, pull the panel down then toward you. This will expose the pump.
Now that you have the panel removed, you'll see the pump assy. right there in front of you. It's the unit that has big, black hoses connected to it and is located right there in the center.
Here's where the pliers and the shop-vac come into play. Use the pliers to un-screw the pump filter. (it's the thing that is facing you, white plastic.) When you unscrew this water will start to leak out... turn on your shop-vac and **** up the water that comes out. Do this until no more water comes from the housing.
Now.... remove the drain trap completely. You'll find all kinds of garbage in there. Clean it out completely then re-install in the reverse order of disassembly.
This'll get you back to washing clothes.
Posted on Mar 24, 2008
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Posted on Jan 02, 2017
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