Question about General Electric Microwave Oven

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Microwave problems I have a 2 1/2 year old GE model JE860WH AH900849. When the microwave comes on it sounds normal then in about 10 to 15 seconds it sounds louder and it is not heating. Is this something we can repair ourselves or do we need to have a service tech come out ? Thank you, Katherine

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I would suspect a bad magnetron. You should have a 5-year warranty on the magnetron. While GE will cover the magnetron cost, you would have to pay for labor.

It's cheaper by about $75 to remove it from the wall yourself and take it to the GE-authorized servicer.

If you decide to do that, the installation instructions can save you a lot of time. If you don't still have them, you can download them here: http://www.geappliances.com/service_and_support/literature/

If you or someone you know wants to look into this, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Mar 30, 2008

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