I dropped my digital on the floor. It sony

Your batteries are too low.
When you switch on the camera, the lense go in. Then lense comes out fully. Then, if the batteries are low, lense goes in and camera turns off.
But if the batteries are too low, camera turns off before the lense retracts or even before the lense comes out fully.

you have stripped the lens gearing you will find that you need to have the lens gogs replaced a very expensive repair sir. it may be time to buy a new one

sorry

take care


may you and yours have a happy new yr

sounds like lense problem maybe was dropped. may have to check for cost of repairs from sony.

unfortunately the camera is non repairable short of dropping it again in hopes it jars the auto focus alignment back into position. this is a one in a million shot , but what have you got to lose.

I had exactly the same problem with my Sony Cyber_Shot. Here is what I did and the problem was fixed. I cleaned around the lense. While I turned the camera off, I pressed down the lense very softly (some up and down motion). After a couple of times, the lense retracted almost completely. Then I pressed a little harder until the lense retracted 100% as normal times. I turned it on everything was back to normal. If the lense does not have mechanical problem, you should be able to do what I did.
If there is no mechanical problem, most likly some dirt got on the sides of the lense while it was open. Try keep it very clean always.

Good luck;

this may sound drastic but, grab the lens and try manualy realigning. If you hear a grinding noise the lens assembly has to be replaced. Flat rate from sony is usually pretty reasonable. Hope this helps.

this is a lens array problem probably due to the fact you have dropped it down to floor. the only thing you can do is take it to nearest sony service center and get the lens array replaced. it costs aroung 60$.

Hi,

Your zoomunit is defective. Rotronica has replacements for this camera.
Or contact your Sony repaircenter.

Regards,

Rob NL

When you dropped your camera, some dirt got on the outside of the lense or some mechanical part of the lense broke or dislocated. If some of the mechnical part of the lense is damaged, you need to open up the lense from the camera and inspect the parts. Look for loose parts, then clean it and put it back.
I had the same problem with my sony Cyber-shop, but it was not dropped. somehow one or more small piece of dirt got on the outside of the lense. Here is what I did and the problem was fixed for good.
While turning the camera off, I pressed on the lense (up and down motion) softly. After a few times, the lense retracted 95% of the normal retracted position. I then, pressed the lense a little harder in untill it was fully retracted. It has been working okay since then.

You should always keep the outside of the lense clean and do not drop it.

Good luck

Haha, I have the same problem.
The lense is stuck.


I kept turning it on and off repeatedly.
And now I can view pictures on it again.