Question about Motorola Mobility PEBL U6 Cellular Phone

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Pebble ringer inop

Pebble ringer, new out of the box, vibrates fine, but does not ring, even with ringer set on "7" loudness and on "Loud" ring preference. Have the same problem - although mine did ring for the first month I had it. Keypad tones are working, so it still has some quiet sounds.

Have tried master reset, but no change. Have tried different tones, volumes and profiles - still no success. Grateful for any advice.

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There is an option in profiles stating as vibrate only or vibrate first then ring or both, so i request you to check that, it may help you else you can use your one year warranty to rectify it without spending.

Thankyou

Posted on Mar 20, 2008

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Does it have a speakerphone function, does that work? It would seem that the second speaker is malfunctioning. There is usually seperate speakers for the earpeice and for the rigner/speakerphone. You could open the phone and make sure the speaker is sitting correctly, it could have rotated off it's contacts. But you may have to replace the speaker, possible found on eBay.

Posted on Mar 20, 2008

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1 Answer

Tracfone customer service


  1. Check a ringer volume and profile. Press a volume key to see the volume status bar at the top of the screen. Use the volume up and volume down keys to adjust the loudness of the ringer (scale 0 to 30). Tap on the text next to the ringer icon to change the profile (vibrate only, ring+vibrate).
  2. Check if the issue is with a specific ringtone: Go to Settings > ringtones+sounds > Ringtone, and tap on a playbutton to preview the ringtone.
  3. Switch off the ringer vibration (Settings > ringtones+sound > vibrate) temporary, to determine if your phone is affected by any motion settings i.e. Flip-to-Silence.
  4. Make sure that call forwarding is not switched on: Tap the phone icon > ... > Settings.
If the problem persists, restart your phone by pressing and holding the power and volume down keys simultaneously until the phone vibrates. Release and the phone will restart. After this operation, you may need to re-adjust the volume and set date+time on the phone. Note that this does not remove your personal content.

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I have the same issue. I know this is a roundabout solution, but I love the phone in all other ways, so I handled it like this:

I make my own ringtones with audio editing software anyway, so I just made versions of my original ringtones that were "volume-cut" by 6dB or 12 dB. Then to get these .mp3 files installed as ringtones, first I save them to the "my_sounds" directory on the micro-SD card (either via USB cable and "USB Mass Storage" mode, or by taking the card out and plugging it into my PC with an SD card adapter,)

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I just use ALL of my own "volume-cut" ringtones for the different ring sounds in my phone, and it makes it quieter. Note that if you then use any "standard" ringtones, they will seem particularly loud by comparison.

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