My Zune HD will not turn on . i`ve tried lettinging iht sit &&then trying too turn iht on, but that didn`t work . i even tried pluging iht up too thee charger, but iht still won`t turn on . &&i don`t know how too reset iht, nor do i know where this ''back button'' is that i keep hearing about . does anyone know what i should do ? =]
Hold the power button for 10 seconds. this should cause reset. if it does not hold it again for 15 seconds this should cause it to power into repair mode where you will then need to plug it into your computer and update the firmware with the included software. hope this helps!
Try the Zune on a different charger or usb port. If that also fails, and the hard reset did not do the trick either, there is probably an issue with your motherboard (could be your dock connector or an electronic problem). There are third party Zune repair services, that will fix it for cheap. Even better, I found an DYI Zune repair guide, so you can do it yourself too. Part is available o nEbay. If you can't do it yourself, have a tech savvy friend do it for you.
SOURCE: 8gb zune ''back'' button does not work
the set needs to be oped and have switches checked, one of the switch is holding down a connection of power.
also check the reguration of that set,
pause switch is cascaded in series with the many switch.
plse try that
SOURCE: My Zune froze and shut off, it won't turn back on.
I had the same thing happen to me. what you want to do is hold the back button down then the up circle key for about 5 to 10 seconds, that should solve you prob
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