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Kyocera Mita FS9500DN print shifting

This printer has an internal hard drive and when printing large documents it seems to get confused. When I print one copy 99% of the time it works fine but when I print 10 at a time several of the documents will have the header and all of the text on the page shifted up on the paper. This occurs at various pages throughout the document and never the same page as it reprints the next document. For instance, it will print fine to say, page 65, then all the text will shift up ½” and then at page 150 will shift back to where it should be on the page. All very random.

I have tried reloading the document on the hard drive and nothing changes.

Any ideas on a solution would be appreciated.

Thanks

knarf77

Posted by on

  • knarf77 Mar 24, 2008

    Now I know why put those replacement rollers in the maintenance kit! Last time I installed the kit I was busy so I didn’t install the rollers, shame on me.



    Your diagnosis was right on the money, hasn’t had the first problem since replacing the rollers. I also found the tray guides on the top tray to be loose, seems the little gear is broken.



    Thanks for the help!



    Knarf77

  • Kemal Muderiz May 11, 2010

    try to format hdd from printer panel, also try to format with KM-NET Printer Disk Manager.Did you have this problem when printing without hdd ?

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The FS9500 does shift margins unfortunately. I curently maintain 12 of them in the market. You need to ensure that the paper is 100% fitted to size in the trays. Also make sure that ALL the feed rollers are cleaned on a regular basis. If you pull out the trays you will see the feed assembly on the LHS of the printer. One screw holds it in. Undo the screw and pull out the assembly. Now you can clean the rollers much better. Make sure the bushes are well lubricated on the duplex unit as well. There are alot of axles in this printer and they all affect the printing margins when sluggish. This is 100% hardware problem. Not HDD. Let me know if you succeed. Udo

Posted on Mar 21, 2008

  • Udo Gehring
    Udo Gehring Mar 24, 2008

    Cool, if you need more help on the 9500 give me a shout. I know these printers backwards.

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