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I have just loaded DVD X burner programme but cannot open it. Error run time Tristana exeption occured Can you help Many thanks Sue

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JUST FOR OPEN I CAN SAY ON THE FRONT PANEL OF THE 
DVD UNIT THERE IS A HOLE  WHERE THERE IS A SWITCH FOR
OPEN AND PUT UP CD OR DVD IF YOU PRESS THE SWITCH
(WHEN PC IS FUNCTIONING) WITH A LITTLE  THING HOW IS A PIN O NEEDLE - DELFO

Posted on Mar 20, 2008

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Posted on Jan 02, 2017

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Hi, The problem that you might be getting is with your DVD burner on the computer. Usually there is a time that a mechanical problem occurs especially when you're using it all the time. Have you tried the movies on other players just to check if the copy is good or not? If in case the movie also freezes on other players. It could be the DVD that is malfunctioning already. It may be a substandard DVD that is why it is already freezing up. IF is it ok. you might need to have the DVD burner checked for any mechanical issues like the motor that spins the DVD or the lens that reads the DVD.
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No cd


make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

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type this in without the " "
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What is "jump line"?

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HL-DT-ST DVD-RAM GSA-H54N 18 X DVD BURNER


What do you mean by not reading the disk?

When inserting a disk to the DVD drive, it runs an autorun program if one exists on the disk. By nature autorun will not run again if the disk stays in the drive. If you want to run the content of the disk, you have to execute autorun.exe from Windows Explorer. Let me know if that doesn't answer your question

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Run-time error 424 object require on my computer


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