Question about Xerox Phaser 8400 Laser Printer

1 Answer

Error: Left Jetstack Heater

I'm looking at a Phaser 8400 on Ebay which has this error. How much trouble/cost will it be to repair this?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

Wholesale the print head is $450. Statr from there and go up.

Posted on Mar 20, 2008

  • Rick Kasper Mar 20, 2008

    If its the electronics module not supplying the voltage, double that price.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

37,002.47:88983


This is a PEST (Print Engine Self Test) error = Printhead Left jetstack disconnect. The Left Jetstack is not drawing the expected power from the power supply.

Devices sharing the printer's AC outlet or circuit, such as another printer, coffee maker, space heater, may be placing intermittent demand on the AC circuit. This sudden demand creates a momentary AC voltage sag that causes the PEST test to fail. Verify the AC power source prior to replacing any parts for this error. Xerox recommends this printer be plugged directly into the wall outlet and not into a surge protector, battery backup or multi-outlet strip.

If none of these conditions exist, then the printhead is bad and will need replaced.

046K00530 Printhead (8500/8550)

Jan 29, 2014 | Xerox Phaser 8500/DN Printer

1 Answer

Errror code 37,002.37


Here's what I found in my service manual
37,0XX.xx PEST Heater Faults
An heating error has occurred. The following troubleshooting procedure applies to these errors:
37,002.47 The Left Jetstack is drawing less power than expected.
37,003.48 The Right Jetstack is drawing less power than expected.
Now my service manual was written 4 years ago. I couldn't find the specific code you listed above, but these seem to come closest to answering your error code.

Oct 24, 2013 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Fault 37,002,47:12898


37,002.4x - PEST_FAULT_JSL_HEATER_DISCONNECT

Try this
PEST - Left jetstack disconnect.The left jetstack is not drawing the expected power from
the supply.
1. Run the printhead Left Jetstack Heater test.
2. Verify printhead wiring.

Jun 28, 2011 | Xerox Phaser 8400 Laser Printer

1 Answer

Getting this error code on 8550 Phaser: 37,006,42:26076 Have been having problems with the fan


Hi outonalimbwi:
Here is your problem.
37,006.42: PEST - Drum disconnect. The drum heater is not drawing the expected power from the supply.

Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Run the appropriate diagnostic test:
37,002.47 = Left Jetstack Heater
37,003.48
= Right Jetstack Heater
37,004.40
, 37,005.41 = Reservoir Heaters
37,006.42
= Drum Heater
37,008.44
= Preheat Heater
37,009.45
= (8500/8550) All ink melters
= (8400) Ink Melt 1
37,010.46
= (8500/8550) Ink Melt 1
= (8400) Ink Melt 2
37,011.47
= (8500/8550)Ink Melt 2
= (8400) Ink Melt 3
37,012.48
= (8500/8550)Ink Melt 3
= (8400) Ink Melt 4
37,013.48
= (8500/8550)Ink Melt 4
2.
Did the test pass?
Go to Step 3. Go to Step 2.
2 1. Check the wiring running from the component to the printhead.
2. Is the wiring damaged or not working properly?
Replace the wiring harness.
Replace in the following order:
■ Drum assembly
■ Preheater
■ Printhead
■ Ink loader

Aug 11, 2009 | Xerox Phaser 8500N Printer

3 Answers

37,002.47 in Xerox Phaser 8400


This is an electrical error in the printhead 650-4303-00. Unfortunately it is expensive.

Whit
Item, Inc.

Aug 10, 2009 | Xerox Phaser 8400N Thermal Printer

2 Answers

Xerox 8400 Printer error code 37,002.47:181994


37,002.47: PEST Error - Printhead Left jetstack disconnect. The left jetstack is
not drawing the expected power from the supply.

Could be a connector came unplugged. Could also be ink spill on circuit board, causing it to go haywire.

Jul 20, 2009 | Xerox Phaser 8400N Thermal Printer

1 Answer

Xerox Phaser fault 37,002,47:18505


37,0XX.xx Errors - PEST Faults
AC power supplied by power sources such as uninterruptible power supplies
(UPSs) or DC-to-AC inverter systems may not supply correct voltage to
properly power up the printer. Likewise, other devices sharing the same AC
circuit can cause AC voltage sags that cause the printer to fail its AC heater
PEST tests (Print Engine Self Test). The printer may produce any of the
following disconnected heater errors:
■ Printhead jet-stack 37,002.47 or 37,003.48

Error Messages and Codes
■ Reservoir heater, 37,004.40 or 37,005.41
■ Drum heater error 37,006.42
■ Preheater error 37,008.44
■ Ink melters errors 37,009.45 thru 37,013.40
The printer includes several heaters powered by AC. The printer itself can
power up despite insufficient or irregular AC voltage but it may fail its AC
heater tests. This is due the test not measuring sufficient current flowing
through the heater at the moment the test runs.
Devices sharing the printer’s AC circuit shared, such as a laser printer, a
coffee maker, or a space heater, may be placing heavy intermittent demand
on the AC circuit. This sudden inductive demand creates momentary AC
voltage sag that causes the PEST test to fail.
Verify the AC power source prior to troubleshooting these errors. For wiring
diagrams to aid in diagnosing PEST faults, see “Wiring Diagrams” on
page 10-1.
8400/8500/8550/8560 PEST Description
37,001.46: Generic PEST error.
Something went wrong during the PEST process.
37,002.47: PEST Error - Printhead Left jetstack disconnect. The left jetstack is
not drawing the expected power from the supply.

Mar 17, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Fault 37,002.47:338665


From the service manual:

37,002.4x - PEST_FAULT_JSL_HEATER_DISCONNECT
PEST - Left jetstack disconnect.The left jetstack is not drawing the expected power from
the supply.
1. Run the printhead Left Jetstack Heater test.
2. Verify printhead wiring.

Yes, could be faulty printhead, but could be faulty power supply as well.

I have the full service manual available if you need it. Please take a moment to give this solution a rating of fixya. Thanks!


Mar 06, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Error code 37,002.47:45116


37,002.47: PEST Error - Left jetstack disconnect. The left jetstack is not drawing the expected power from the supply.

Try turning the printer off for 10 minutes or so, then turn back on. If the error happens again you will need to have the printhead replaced.

Make sure the printer is plugged directly into a wall outlet, not a surge protector or multi-outlet strip. These devices will not let enough power reach the machine, causing most of the 37 series of errors.

Sep 08, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Xerox Phaser 8400 getting error -- Service Needed 37,002.47:72864


The technical error message means:
The Printhead Left jetstack heater is not drawing the expected power from the power supply.

Possible solutions:
1) Make sure the AC plug is plugged into the wall and not a UPS or surge protector. Other things such as another printer, coffee maker or other electrical devices on the same circuit could cause a sag in AC demand from the Phaser, causing it to fail it's PEST (Print Engine Self Test).

2) Verify that the wall outlet's circuit is capable of delivering the correct amount of current to the Phaser, if it does, check how many other electrical devices (aka a desklamp, radio, etc.) are on the circuit.

3) If it's out of warranty, reseat the cables from the Printhead to the Electronics Module. If it's in warranty, place a service call on the unit.

Jun 09, 2008 | Xerox Phaser 8400 Laser Printer

Not finding what you are looking for?
Xerox Phaser 8400 Laser Printer Logo

Related Topics:

132 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...