Question about Dell Dimension 4600 PC Desktop

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My wireless keyboard and mouse stopped working on my computer

I got some sort of usb error and now i have to plug in a usb mouse and keybaord. I tried to rediscover the bluetooth devices but it doesn't see anything. Drivers seem to be functioning.

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Upgrade the Bios and make all the critical updates of your Hardware from the Dell site. Check also that the bluetooth is enabled through bios. Try also to make all the updates to your OS.

Posted on Mar 20, 2008

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http://www.ascendtech.us/emachines-kb-0705-ps-2-keyboard-black_i_kbdemkb0705bps2.aspx

Things I see here.
1) The second Keyboard you plugged wasn't any good either.

2) The PS/2 port for your keyboard on your motherboard, isn't any good anymore.
Computer off, plug it into the Mouse PS/2 port, and use a USB mouse.
BIOS will reset the I/O address for that PS/2 port, and set it for the Keyboard, when the computer is turned back on.

You may have to;
A) Turn the computer off
B) Unplug from power.

C) Press the Power On button in, and hold it in for a count of 10 seconds. Let go of the Power On button. Do this same procedure two more times.

What you are doing is draining residual power, clearing CMOS Error Codes, and resetting BIOS back to the factory default settings.

Keyboard plugged in, USB mouse plugged in, plug the computer back into power. WAIT 1 minute, turn the computer on.

Still no?
Motherboard replacement.

You didn't unplug the old Keyboard, WITH the computer on, and plug the new Keyboard in, did you? It isn't a hot-swap device. The computer must be off when unplugging a mouse, or keyboard.

For additional questions please post in a Comment.
Regards,
joecoolvette

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The Microsoft wireless mouse comes with a wireless receiver, right? Before you do anything, the first thing that you can try is to replace the batteries with fresh ones.

If same problem occur, try to connect the wireless receiver into different USB ports of the computer. Then check if your wireless receiver and mouse has a connect button. If it does have connect buttons, briefly press the connect button on the receiver, then hold down the connect button on the mouse for 5 seconds. Then release the connect buttons.

If you get the same problem, hold down both connect buttons (receiver and mouse) at the same time for 5 seconds.

Last, try to connect the wireless receiver into different computer. If you get the same problem, send the receiver and mouse to the manufacturer for repair.

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