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My pioneer AVH-p6500 shows error 02. I found out in the manual that it is from a scratched disc(so it would not play it). Problem is, I could not eject the disc it keeps turning the system off. Please help...how can I manually get the disc out???

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Unfortunately the internal safety circuits are going to fight you here. The unit has detected a mechanical problem during the attempt to eject and shuts down to prevent further damage. You will need to dis-assemble the unit to remove the disc. It is possible that the lens has a dirt film on it that would prevent it from reading the disc, thus the 02 error code. This is not the easiest mechanism to work on. I would suggest that you seek a service shop for this repair.
Dan

Posted on Mar 20, 2008

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1 Answer

AVH P3100. What does error code 02-9e indicate?


Error 02-9E Means there is a scratched or otherwise unreadable disc. The problem could be the laser as well. This error can mean any of the following:
Scratched disc
Improper media Bad burn/copy of disc
Improperly adjusted laser - requires an alignment
Dirty Laser Lens (smokers will experience this more often)
Laser failure etc.
Try changing the CD/DVD you are using and if you are still getting the same error, then try to visit you nearest Pioneer Service center and get your headunit's laser tested for allignment. How much you'd invest for repair must be below the cost of a new one or it's not worth it.

Nov 30, 2015 | Televison & Video

1 Answer

I have a pioneer Avh-x5600bhs and am trying to play audio on a DVD. Some songs play, but I get two error messages. 02-99 and 02-a9. Any ideas? Thanks


Your manual should say what kind of format it playes, and this link is good explanation ,also some burnt dvd do not play cause the player does not have the proper driver of internal decoder .
https://www.youtube.com/watch?v=cnDI10ksHyI

Feb 23, 2015 | Pioneer Car Audio & Video

1 Answer

I have a AVH-X2500BT I am trying to play a dvd. an error code 02-9e comes up. what is the problem?


The error indicates that the AVH-X2500BT can't read the disc. The DVD could be dirty or scratched or upside down in the tray. Try cleaning the disc or putting in another DVD. The other issue is a mechanical or electrical problem with the unit. Turn off the car's ignition then press the Reset button on the unit. The reset button is recessed and has to be pressed with a pen tip (it's on the far left of the front button array).

The manuals for the unit is available here: http://www.pioneerelectronics.com/StaticFiles/Manuals/Car/AVH-X2500BT_OwnersManual010213.pdf . See page 4 (page 7 of the PDF) for the location of the Reset button. You will need Adobe Reader or a similar program to read the manual. If the reset doesn't work, you ,may need to have the unit serviced. (Check that your electrical system doesn't have any fuse or ground problems first.)

I hope this helps.

Cindy Wells

Jan 10, 2013 | Pioneer Audio Players & Recorders

1 Answer

I have a pioneer AVH p6500 and when it goes up the screen goes blank


you may have a bad flexible cable that goes from the monitor to the main mother board.

Feb 17, 2011 | Pioneer AVH-P6500 Car Video Player

1 Answer

Pioneer avh-p6500dvd error 02 9e


there is a small little rubber band that drives the gears that opens the tray. It is possible that this has either broken or come off track. You may need to pull the unit out and remove the cover to see, or if your not comfortable doing this take it to like a best buy or something and their techs can help you out.

May 17, 2010 | Pioneer AVH-P6500 Car Video Player

1 Answer

Error came up while watching dvd cut off they say


error-02 is a dirty disc.
Clean disc or replace scratched disc.

Thats it

Jun 04, 2009 | Pioneer AVH-P4900 Car Video Player

1 Answer

Error -02-09 on my avh-p5900dvd can you please help. thanks Eddie


02-xx error can mean a lot of things.

Here are some for you to try:
Dirty Disc -- clean disc
Scratched Disc -- replace disc
Disc loaded upside down -- make sure is going in correctly
Electrical or mechanical error -- press Reset

Hope this helps.
You might have to contact Pioneer if none of these work for you.

Apr 06, 2008 | Televison & Video

1 Answer

Avh-p5900dvd... I keep getting error -02-9e and it wont play cd,s or dvd,s can you help.


Owner's manual doesn't really say what the -02-9e error code means other than a disc error. They do recommend resetting the unit as a possible solution:
  1. Turn the ignition off.
  2. Remove the faceplate.
  3. On the right side of the front of the head unit (with the faceplate removed), press the reset button with a ball point pen.
You may have to call Pioneer directly to find out what the -02-9e code means specifically. 1-800-421-1404

Apr 03, 2008 | Car Audio & Video

1 Answer

Faceplate avh-6500 vs avh 7500


pioneer electronics website has the avh-p6500 face for 119.00

Mar 13, 2008 | Pioneer AVH-P6500DVD Car DVD Player

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