Question about Whirlpool GZ7730XGS Stainless Steel Kitchen Hood

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Neff extractor fan not working

Hi - I have a neff extractor fan which hasstopped working. The light and fan have both stopped working. Do youknow where I can find the fuse as I suspect that this may be the problem. If you/ don't think it is the fuse would you be able to suggest anything else please

The type is D-AY25-8 If there is another number that is more helpful please let em know. thanks

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  • Anonymous Aug 02, 2008

    I have the same issue with both the fan and the light not working. Did you manage to find an answer to this?

  • Anonymous Nov 03, 2008

    does anyone have a solution for this as i also have this problem?

  • fixit9 Nov 03, 2008

    I too have the same problem!

  • Anonymous Jan 02, 2009

    Dito, really need some help with same problem.   

  • markthierry Sep 19, 2009

    After changing the 3amp fuse, changing the the bulb was simple. The plastic covering (NEFF built in) slid out really easily. So if it is not coming, then you probably need to push it another way.

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I have a similar problem with a Whirlpool oven hood. In my case the kitchen fiitters used a (UK) standard 3-pin plug to power the hood. The plug is fitted into a socket that is placed on top of the cupboards that house the hood.
I have replaced the 3 amp fuse in the plug and now the fan is working.
HOwever, the light isn't working and so I'm assuming that the bulb has blown and that this has caused the fuse to blow as well.
Now my problem is accessing the bulb so that I can replace it.

Posted on Jan 29, 2009

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Posted on Jan 02, 2017

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Hi rags116,

I'm Harvey the Master Plumber.

Your problem is: You have a neff extractor fan which hasstopped working. The light and fan have both stopped working. Do I know where you can find the fuse as you suspect that this may be the problem. If I don't think it is the fuse would I be able to suggest anything else.
The type is D-AY25-8 If there is another number that is more helpful please let you know. thanks Again your Neff Series 2 extractor has stopped working and you want to save yourself buying a new one!! Any suggestions greatly appreciated!

Since both light and fan require low voltage it sounds like a bad transformer. It will be mounted next to the motor. Make sure you turn off the power first.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber

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