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Are you trying to scan from Printer to PC or Activating SCan option from PC ?
On your PC, Open Solution Center Click on Settings option below You will find Scan document options - select it you will find the Size of paper set, Change it to Letter
Make sure you use the full driver set from HP instead of any inbox drivers that come with OSX. Option for 4x6 will be available in print setup preferences.
Hello,
Please install and run the below mentioned software to automatically diagnose and fix scanning issue:
HP Scan Diagnostic Utility
After installing this utility,
Press the Power button to turn on the product, if it is not already on.
From the Scanner column in the Scan Diagnostic Utility, select your HP product.
Click Diagnose . The Scan Diagnostic Utility diagnoses various scanning problems, and then displays a list of results. The results display either when the tool detects an error, or when the tool completes the diagnosis and there are no errors.
If this utility doesn't solve your issue, please revert back.
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