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I HAVE A SEAGATE 200GB HARD DRIVE WITH EXTERNAL ENCLOSURE, THE PROBLEM I CAN NOT LOAD IT OR MY LAPTOP VISTA OR XP WILL NOT RECOGNIZED MY HARD DRIVE ? WHY? WHAT CAN I DO TO MAKE IT FUNCTIONAL??? i brought it last March 2006 and it is loaded in a desktop at that time it is working perfectly not it will not function NANCY CHO EMAIL: nancysocho@yahoo.com

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Take it out of the enclosure and test it directly connected to the computer,
if it does not spin or work it is likely under a 3 year warranty .
look at the label on the drive and it will have a serial and date code .
contact Seagate for warranty. if it says oem on the drive code you likely have no warranty unless your visa card doubles the warranty.

Posted on Mar 20, 2008

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Posted on Jan 02, 2017

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