Question about Frigidaire Affinity ATF6000ES 3.5 Cu. Ft. I.E.C. Front Loading Washer

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Frigidaire Affinity ATF7000 - E20 error code

We just got this washer. I washed a bath mat. Although I thought I adjusted spin speed down, apparently it was not enough, and we had little left of the rubber backing. Now there is water in the drum and it won't drain.

My husband is pretty handy, but isn't familiar with these washers. Is there anything we can do absent getting a plumber?


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  • 3 more comments 
  • jp1606fran Feb 08, 2009

    My washer keeps giving me a E20 error code and it doesn't spin the water out but if I turn it to spin it will then spin the water out is there some type of reset button?

  • bartleynorma Apr 06, 2009

    THANK YOU SO MUCH> YUCKIE STUFF AND MONEY>> I'm rich. I found almost 2 dollars in coins. Also the nasty stuff to.

    NO MORE ERROR: E20 code..

    DadtheFixer YOU ROCK..

  • Buddy Macdonald Feb 13, 2013

    This webpage is a big help also: ftp://ftp.electrolux-na.com/ProdInfo_PDF/Webster/5995459236.pdf

  • Tim Schigur
    Tim Schigur May 20, 2014

    I have followed the suggestions and they were helpful in getting to the pump and drain. I found nothing really in the drain catch. The washer worked for one complete cycle and now the E20 reappears. Suggestions?

  • Tim Schigur
    Tim Schigur May 20, 2014

    I followed the troubleshooting suggestions and was able to check the pump and drain areas. I found nothing in the plastic catch device in the black boot/hose connected to the pump. After reassembly, the washer worked for one full cycle. Since, the E20 code has returned. Suggestions?

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Thanks to the different postings on the net about a E20 error code I took apart my washer’s drain system ATF7000 to find. A pare of little girls underpants, one hair band, one plastic green gem, a golf ball sized wad of wrappers/stickers/???, and almost two dollars in coins. All caught up in the plastic strainer located inside the black rubber boot found on the bottom of the tub leading into the drain pump.
Here is how I did it: After emptying the washer of sloppy contents, I sucked as much of the water out with a shop-vac. I then turned the washer onto it’s left side gently using a couple of towels as a cushion (unplugging the washer and hoses first). From the bottom and back panel you can access the drain hose/pump/coin catch. With a pair of pliers you can remove the clamp holding smaller end of the rubber coin catch to the tub, with a Phillips screw driver you can remove the larger clamp of the rubber coin catch to the tub. From the back panel you again use your pliers to remove the clamp to the drain line, and finally with a Philips screw driver remove the two screws holding the pump to the bottom of the washer. Oh yah, do not forget to unplug the wire from the pump. Now pull the pump out with the black rubber boot still attached. Mark the orientation of the pump to the boot with a sharpie pen, and remove the last clamp. Now look inside the black rubber boot and gently remove the plastic basket inside, there you will find the treasures that just wasted the last hour of your time. Now reveres those steps, reinsert the half washed clothes, and enjoy your new machine.
Thanks again to everyone that has posted before me, otherwise I wouldn’t have known were to even start looking. I hope this helps someone.

Posted on Apr 22, 2008

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  • christina328
    christina328 Feb 16, 2012

    thx so much - took me and my nephew forever to get the clamps on and off but found a dollar bill - 4 qtrs - 7 dimes- 4 nickels and 5 pennies -never ever wash a rubber backed rug in these machines - what a flippin mess!!!

  • christina328
    christina328 Feb 16, 2012

    thx so much - took me and my nephew forever to get the clamps on and off but found a dollar bill - 4 qtrs - 7 dimes- 4 nickels and 5 pennies -never ever wash a rubber backed rug in these machines - what a flippin mess!!!

  • kdrew758
    kdrew758 Jun 17, 2012

    Switched to a few hose clamps to make life easier. Thanks for the note.

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I also have the Affinity wash machine. The tub was not draining and the E20 code came up. I checked the drain line and found nothing wrong. The problem was in the filter at the bottom of the machine. I accessed it through the large oval hole in the bottom of the washer. I laid the machine on it's left side and was able to get to the filter easily. You need to remove the large black rubber piece that connects the tub to the pump. Inside that rubber piece is a filter made of hard plastic, it pulls out through the large opening in the black rubber piece, remember how the filter came out it goes in one way, pretty obvious. Hold your nose, man it was bad. I found a Block Buster video card, about three dollars in change and a lot of lint. Put the filter back in the rubber piece and the rubber piece back on and your good to go.
P.S. be careful with the sharp edges on the sheet metal.

Posted on Apr 11, 2009

  • bradley04412 May 02, 2011

    Thanks so much for the extremely helpful directions. I found 8 coins, 3 dryer sheets, a few bobby pins, a button, a medal, and some other junk. Following your directions the whole process took less than an hour - I work slowly and am not so mechanically inclined. After lying the machine on its left side, I found it helpful to remove the back panel (6 screws) so I could have access via the oval opening in the bottom and the rear panel. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you.

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This is the exact solution. I just experienced error20 on my Affinity. Followed the steps- it worked. The filter in the rubber boot was clogged with an old drivers license, coins, a few bobby pins, and some lint. Removed. re-installed everyting, ran a spin cycle, and the remaining water drained. The only thing I would recommend is to never buy a front load washing machine. The technology is not worth the problems. Kudos to dadthefixer.

Posted on Jan 11, 2009

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I just fixed mine without taking the pump out. Just the black drain. Putting the clamps back on took almost 45 mins. Took my wife's help. I believe there is a special tool for the clamps but I used channel locks. Thanks for the help everyone!

Posted on May 13, 2009

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Sounds like you have a rubber clog, at the bottom of the unit, near the motor you will see all your hoses. try to disconnect these hoses and unclog the the rubber. good luck.

Posted on Mar 20, 2008

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I read these posts and then dove in. I agree, the sheet metal is sharp and I bled for quite awhile when I cut my elbow. I have little room, so I did this without laying the washer down; access via the large removable back panel. Other than that, I proceeded like the others and found change, junk, bobby pins etc. Since I had the hoses loose I also cleaned out the inlet filters to avoid future problems...

Thanks!!!!

Posted on Aug 07, 2010

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This post saved us a call to a repairman. I found a Purell washer sheet, and $0.37. As well as 20 bobby pins. Thanks!!!

Posted on Dec 15, 2009

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Great advice. I used the wrfish method and came in from the tub side (when the washer was on its left side). It was easy to unscrew the hose clamp. In the filter basket I found a b r a pad (main culprit), paperclips, hair clips and $2.37. It took me less than 1/2 an hour to complete the job.

Posted on May 11, 2015

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Error code 20 means the pump inlet is plugged. The manufacturer and their servicing dealers say there is no such thing as an error code 20. Do you know why? Because it is a way to have the consumer call a service guy out and pay through their nose just to have the tech clean out the **** screen on the inlet side of the pump. The following link shows part # 40 (the filter). Remove it, clean it, re install it and the pump is now able to **** freely, like new.
I did almost the same as Dadthefixer but I only removed the bellows from the tub at the big end and gently pulled the screen out.

http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5156812&diagram_id=28906720#d28906720

Posted on Sep 28, 2012

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Thanks for the info! My washer popped the e20 code after a couple years of usage. Flipped it on its side and removed the black rubber drain and pulled the filter housing out. My girlfriend found this inside.. , 1, 1gig sd card, 2 quarters, 3 nickels and 3 pennies, i bobby pin, and random pieces to what looks like a mechanical pen amongst a TON of dog and human hair... It was like a demented surprise inside. Thanks to all for the info!

Posted on Dec 04, 2011

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Kathy

Sorry you had this grief. Rubber backed rugs can not stand this kind of aggitation. You should always hire a Certified Master Rug cleaner, or in this case as it is just a bath mat, wash it flat in your driveway with a soap and a care brush, rinse it off fully, then put into your washer for the final spin to speed up the drying time

Stephen "Dusty" Roberts
Certified Rug Master
www.luvarug.com

Posted on Feb 13, 2011

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Holy ****! Thank you to everyone who posted about this problem. I tried to wash a small wool rug and the machine threw a E20 code. I thought for sure I had done it. Turns out after following everyone's instructions to get to the filter there was a freaking WHOOPEE CUSHION stuck in the plastic filter. Along with a dozen or more bobby pins and hair clips and a hand full of rubber bands. I hear by ban whoopee cushions from this household! Anyway, my girls don't need them, they make enough sound effects on their own ;-)

Thank you to everyone who posted. You guys rock!!

Posted on Mar 26, 2010

  • onecanadianb Feb 22, 2011

    Thanks for the help...it work! It sucked in the way I lost a pint of blood...but did manage to get $15.50 for the effort and did not have to call a plumber!

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Thanks you all soooo much! Your answers were all so helpful and I am doing laundry again!

Posted on Mar 11, 2010

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