Question about Samsung SCH-u740 Cellular Phone

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Samsung U740 My cellphone momentarily turns off and reboots when I try to retrieve my inbox messages as soon as I press the OK button. This only happens when I am trying to check the inbox. when it reboots, the screen goes white until the END button is pressed.

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  • tooch Mar 21, 2008

    As a follow up to this post, I called Verizon with this problem and since the phone was purchased within one year, rather than comment on the problem, they are replacing the phone with a "rebuilt" one. Unfortunately, this means the pics, videos and ringtones will be lost (although the contacts can be saved).

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Transfer your pics, videos and ringtones to a sd card or to your computer

Posted on Mar 25, 2008

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It seemed like there is a corruption in the phone's firmware. You should be able to take it back to where you bought it and get a replacement.

Note** The firmware tells your phone what to do when you press any button....without it, the phone is nothing more than a shell.

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