Question about Microsoft Xbox 360 Console

1 Answer

Xbox360 DNS failed after initial hook up to new router

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 67 Answers

There can be a few different things causing this.

If you can, with your xbox turned off... Unplug your routers power cord for about 30 seconds and then plug it back in. Once your router has started back up, and all cables are in place, turn your xbox on and see if it connects.

There are some routers that are not quite compatible with xbox live, but most newer routers are. There is a list on the xbox support site of compatible routers. Here is a link to that support site for you...

http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm#Routers

Posted on May 13, 2008

  • Tom Kilroy
    Tom Kilroy May 13, 2008

    Click Here

    I didnt notice how long that link was... Sorry about that, click this link above to get to that page on routers.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

It keeps kicking me off saying connection interrupted


Idnot no to hook my xbox360 to the router .I HAVE THE BLACK XBOX360 AND IT,S THE NEW WIRELESS WON

Sep 21, 2011 | Microsoft Xbox Console

1 Answer

Roy lee


Finally the DNS problems I had with connecting my PS3 to my network has been resolved. I have LinkSys wireless router which is working perfectly for other devices (like laptop, Xbox360, TiVO). My wireless network is configured to NOT broadcast the SID and with a WEP key. After entering this manually in the network setup on my PS3, I was able to obtain an ip address from my router, I was able to open the configureation page on my router, but connecting to the internet would fail with some kind of DNS error. The way this was resolved for me (and I know someone else mentioned it in an other post here), was to enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server. Voila... I am upgrading my PS3 software as I write this.... ..btw, this also fixed the similar problem I had with my PSP.. Thanks!

Aug 26, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Random DNS Error


You may need to manually configure your PS3 connection on the console. Let's see.. I can suggest to first go to your Settings Menu -> Network Settings -> Choose:"Settings and Connection Status List" this will display a pretty detailed information about your connection to your local gateway (router).. Check specifically for Primary and Secondary DNS. In my experience, using the PS3's auto setup for the connection seems to enter the default gateway's ip (labeled "Default Router" on PS3 Status Screen) in place of the real DNS entries..

Question
: Sooo how do you check your primary/secondary DNS for your network? Answer: On your PC, open a web browser and enter your default gateway ip into the browser.. log into your router (assistance can be found in your router manual or by calling your router manufacture). You should see a status page of sorts that displays your ISP's primary/secondary DNS entries.. Simply transfer those two IPs to your PS3 manually to correct the DNS issue.

Hopefully that should resolve your issue!

Jul 10, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Xbox 360 live DNS test failed


if you are connecting directly to the modem, then you are going to need to get the dns info from your ISP. If you have a router just put the router address or let it find it automatically. Also check that the router has the right dns settings from the ISP.

Jun 09, 2008 | Microsoft Xbox 360 Console

1 Answer

Connectio failed dns error (80710102)


Do you have a computer hooked up to the same router? And are there any other routers in the chain?

Mar 15, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Hooking up my playstation 3 to the internet with a wireless connection


enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server

Feb 01, 2008 | Sony Playstation 3 (PS3) Console

5 Answers

Ps3 hook up to the internet


p.gif
I have a problem. I have everything hooked up and when i go for a connection test it says my connection has failed because there is an DNS error. What is a DNS? and what do i have to do to fix it?

Sep 08, 2007 | Sony Playstation 3 (PS3) Console

2 Answers

Help!!!!!!!!


Hook up Xbox360 to what, internet. Just plug the ethernet cable to the RJ-45 plug to your Xbox360 to your cable modem or router. If you mean you want to set it up, follow this link. http://xbox360.ign.com/articles/663/663050p1.html

Aug 25, 2007 | Microsoft Xbox 360 Console

1 Answer

Ps3


Sounds like you have a network problem there. I'm guessing that you are using some kind of router to connect to the internet... within the router, is UPnP enabled? This could fix your problem. If it is, then maybe you need to port forward your PS3 to get the most out of online experience. Goto www.portforward.com in order to get detailed instructions on how to port forward your router. One thing that I can tell you is to pay attention to your primary DNS that your ISP provides you and make that your secondary DNS while putting your router as the primary DNS. Making a IP is a little different with each router, that's why I pointed you to www.portforward.com for more detailed instructions. (although the DNS was never really covered in it, that's why I said it here...) I had to do this with my xbox360 in order to get my full connection as the auto connection was making it really slow...

Apr 02, 2007 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

60 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...