I HAVE THE SAME PROBLEM WITH A ALLURE 2 JUST STOPED WORKING ? BUT POWER IS COMING IN THE UNIT ALL SEEMS OK, CHANGED THE LITTLE GLASS FUSE ON THE CONTROL UNIT.STILL NOT WORKING .CHANGED THE CONTROL UNIT ITSELF STILL NOT WORKING HELP !!!
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I have a NuTone Allure WS2 range hood. The fan works fine, so does the control board seem ok, but the lights work only intermittently. NuTone tech support said to replace the control board, which I suspect is its kneejerk response. The board costs almost $200--and for two lights???
My problem is similar to the one whose lights work, fan doesn't, but I have a feeling my problem is different.I hope simpler.
Thanks in advance for help (light) on the problem anyone can offer.
Had same problem & fuse fixed it.
Before buying a new control board (approx $160), check the 3 amp fuse located on the inside of the vent on the control board. You have to take the light/bottom housing & black plastic air chute off to see control board/fuse.
I called Broan technical support. They said that they had heard of this issue before, but that there was no recall. I suggested that it was a frequent enough problem for it to come up 3 times in 12 mo. on one website. She was underimpressed with this statistic and said that they sell millions of them. She would not disclose the name of their supplier so that I could get some information on the actual controller unit. She did not seemed as pained as I was by having to part with $130 for a new controller.