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I have an open account with you at this time. I have just replaced my old commputer with a new one, and Im trying to download the norton anti virus protection to it. I am unable to do this as I get told this computer already has some form of previous norton protection. This computer came with a norton anti virus icon to install, but my service with you all is through peoplepc.com and I don't know if I'm to use this or the Cd from people pc. which won' let me install.Please help. tnankyou d_anne@peoplepc.com

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Hi girl7, when you tried to use your Norton CD it did a quick scan & saw another Norton anti- virus on your system, that is why it wouldn't install. The Norton's on your PC should give you a free one year subscription. So this is what I suggest you use. Check your PC & see if Norton is already installed. Here's how to. Left click on the start button once & slide up to Control Panel & left click on it. Windows Control Panel will open. Double left click on the Add/Remove programs icon. It will open. Scroll down & keep an eye open for Norton Antivirus or any Norton software program. If you see a Norton Program here, than Norton is already installed on your PC. You should find a Norton icon down by the clock as well. If you right click once on the Norton icon by the clock a pop-up will open & left click open. Question, you mentioned you have an open account with you at this time. Who do you have an account with? A link to your question you posted at FixYa is located at the top of this email along with a copy of that posting.
Most techs at FixYa will not suggest answer's to people's personal email address for two reasons.
1. We answer you & hundred's of peoples questions free & on our own time.
2. Most people who do receive an answer through their personal email address do not return to FixYa & vote.
Food for thought. Here's one more suggestion. When your Norton Antivirus software subscription is up, save yourself some money by downloading a free antivirus program.
Just click the link listed below to AVG.
http://free.grisoft.com/doc/download-free-anti-virus/us/frt/0
If you need or have more questions please post it at FixYa by signing into your account. You can also look for my FixYa user name by clicking Find Experts on the main page I'll be listed there. Good Luck & Kind Regards.

Posted on Mar 20, 2008

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Hi, if you want to install new norton anti virus you may delete all existing norton anti virus in the present pc and then install new norton so that no conflict your installation.

Posted on Mar 20, 2008

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I orginally had norton internet security 2006 in stalled on my PC but when I updated it about 2 weeks ago I have had various problems with it first of all it won't let me use my old product code it still...


Your problem is Nortons, This Software is notorious for this, what it is saying is you have a virus in your document folder and will not allow it to open or run. Uninstall Norton and Install a different Anti-Virus and watch your problem disappear. Good Luck. That Norton's is so mean I bet you even have trouble Uninstalling it, It don't like that. Ha Ha.

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I have virus on my commputer and the computer will not allow me to install norton's anti virus, will not accept the license key


Download these cleaners to aid you with your problem. Most of these cleaners can run on USB without being installed Avast Cleaner can remove a virus out of the memory.

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Jul 23, 2008 | PC Desktops

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I downloaded norton anti virus about seven months ago,and last week my hard drive crashed,i have had a new hard drive fitted but do i have to pay to have norton downloaded again?


Hey helen185,

If you've had to restore your computer and need to reinstall Norton Anti-Virus, you should be able to download the software a second time as long as you have access to your order number and/or Norton account information. You should be able to do so by following this link:

http://www.symantec.com/norton/support/cs/kbload.jsp?docurl=step_2007102605434976&selected_nav=1&prev_id=downloads_orders_01&prev_link=link_02

Please keep in mind that the software you purchased may need to be Norton 2006 or a more recent edition in order to be downloaded a second time, as information provided by the publisher indicates that older downloads are no longer available.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 19, 2008 | PC Desktops

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I want to know how to quit norton antivius for a short while to enable download to upodate maps on my tom tom


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May 01, 2008 | PC Desktops

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Installed a new bfg nvidia 7300gt 512nb graphics card on my motherboard MSI kt6V ms-7021 but video crashes resulting in windows blue screen of death and reboots before i can read the cause of the error. is...


Hi girl7, When you tried to use your Norton CD it did a quick scan & saw another Norton anti- visus on your system, that is why it wouldn't install. The Norton's on your PC should give you a free one year subscription. So this is what I suggest you use. Check your PC & see if Norton is allready installed. Here's how to. Left click on the start button once & slide up to Control Panel & left click on it. Windows Control Panel will open. Double left click on the Add/Remove programs icon. It will open. Scroll down & keep an eye open for Norton Antivirus or any Norton software program. If you see a Norton Program here, than Norton is already installed on your PC. You should find a Norton icon down by the clock as well. If you right click once on the Norton icon by the clock a pop-up will open & left click open. Question, you mentioned you have an open account with you at this time. Who do you have an account with? A link to your question you posted at FixYa is located at the top of this email along with a copy of that posting. Most tech's at FixYa will not suggest answer's to people's personal email address for two reasons. 1. We answer you & hundred's of peoples questions free & on our own time. 2. Most people who do receive a answer through their personal emal address do not return to FixYa & vote. Food for thought. Here's one more suggestion. When your Norton Anitvirus software subscription is up, save yourself some money by downloading a free antivirus program. Just click the link listed below to AVG. http://free.grisoft.com/doc/download-free-anti-virus/us/frt/0 If you need or have more questions please post it at FixYa by signing into your account. You can also look for my FixYa user name by clicking Find Experts on the main page I'll be listed there. Good Luck & Kind Regards.

Mar 20, 2008 | PC Desktops

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Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

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I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

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