Question about Computers & Internet

2 Answers

I have an open account with you at this time. I have just replaced my old commputer with a new one, and Im trying to download the norton anti virus protection to it. I am unable to do this as I get told this computer already has some form of previous norton protection. This computer came with a norton anti virus icon to install, but my service with you all is through peoplepc.com and I don't know if I'm to use this or the Cd from people pc. which won' let me install.Please help. tnankyou d_anne@peoplepc.com

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,351 Answers

Hi girl7, when you tried to use your Norton CD it did a quick scan & saw another Norton anti- virus on your system, that is why it wouldn't install. The Norton's on your PC should give you a free one year subscription. So this is what I suggest you use. Check your PC & see if Norton is already installed. Here's how to. Left click on the start button once & slide up to Control Panel & left click on it. Windows Control Panel will open. Double left click on the Add/Remove programs icon. It will open. Scroll down & keep an eye open for Norton Antivirus or any Norton software program. If you see a Norton Program here, than Norton is already installed on your PC. You should find a Norton icon down by the clock as well. If you right click once on the Norton icon by the clock a pop-up will open & left click open. Question, you mentioned you have an open account with you at this time. Who do you have an account with? A link to your question you posted at FixYa is located at the top of this email along with a copy of that posting.
Most techs at FixYa will not suggest answer's to people's personal email address for two reasons.
1. We answer you & hundred's of peoples questions free & on our own time.
2. Most people who do receive an answer through their personal email address do not return to FixYa & vote.
Food for thought. Here's one more suggestion. When your Norton Antivirus software subscription is up, save yourself some money by downloading a free antivirus program.
Just click the link listed below to AVG.
http://free.grisoft.com/doc/download-free-anti-virus/us/frt/0
If you need or have more questions please post it at FixYa by signing into your account. You can also look for my FixYa user name by clicking Find Experts on the main page I'll be listed there. Good Luck & Kind Regards.

Posted on Mar 20, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 619 Answers

Hi, if you want to install new norton anti virus you may delete all existing norton anti virus in the present pc and then install new norton so that no conflict your installation.

Posted on Mar 20, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Hi my computer has a bad virus that i cant get rid of. ive tried a lot of programs but my computer is still the same.


ave you done a full virus scan with up-to-date anti-virus software?

If you don't have any anti-virus software and you use the Internet, you REALLY need to get some! My preferred anti-virus package is Norton Anti-Virus but, if you want a free copy in a hurry, download AVG Anti-Virus from www.grisoft.com - that's also excellent smile.gif

Nov 14, 2010 | Computers & Internet

1 Answer

How to uninstall old Norton anti-virus from the PC


http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Make sure you have the keys you need copied somewhere. Just click that link and download and run the remover.
Thanks,
Lee

Mar 17, 2010 | HP Pavillion ZV6000 Notebook

1 Answer

Norton Anti-virus will not launch


If you have access to another computer download avast anti-virus and malwarebytes anti-malware and burn to cd or use a flash drive. Malwarebytes will remove that PC Defender rouge anti-virus software and any other malware you may have,

If you don't have another computer you can download the files to try booting into safe mode with networking. This option should allow you to download and install the programs above,

If your able to download them run anti-malware first. Let t fix what it can. Then install avast anti-virus, when asked if you want to schedule a boot time scan say yes, then when asked to reboot say no and open avast and update it, When prompted to reboot do so.

Hope this helps

Mar 26, 2009 | HP Computers & Internet

1 Answer

I have virus on my commputer and the computer will not allow me to install norton's anti virus, will not accept the license key


Download these cleaners to aid you with your problem. Most of these cleaners can run on USB without being installed Avast Cleaner can remove a virus out of the memory.

http://www.spychecker.com/program/avastcleaner.html

Jul 23, 2008 | Computers & Internet

1 Answer

I downloaded norton anti virus about seven months ago,and last week my hard drive crashed,i have had a new hard drive fitted but do i have to pay to have norton downloaded again?


Hey helen185,

If you've had to restore your computer and need to reinstall Norton Anti-Virus, you should be able to download the software a second time as long as you have access to your order number and/or Norton account information. You should be able to do so by following this link:

http://www.symantec.com/norton/support/cs/kbload.jsp?docurl=step_2007102605434976&selected_nav=1&prev_id=downloads_orders_01&prev_link=link_02

Please keep in mind that the software you purchased may need to be Norton 2006 or a more recent edition in order to be downloaded a second time, as information provided by the publisher indicates that older downloads are no longer available.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 19, 2008 | Computers & Internet

1 Answer

Installed a new bfg nvidia 7300gt 512nb graphics card on my motherboard MSI kt6V ms-7021 but video crashes resulting in windows blue screen of death and reboots before i can read the cause of the error. is...


Hi girl7, When you tried to use your Norton CD it did a quick scan & saw another Norton anti- visus on your system, that is why it wouldn't install. The Norton's on your PC should give you a free one year subscription. So this is what I suggest you use. Check your PC & see if Norton is allready installed. Here's how to. Left click on the start button once & slide up to Control Panel & left click on it. Windows Control Panel will open. Double left click on the Add/Remove programs icon. It will open. Scroll down & keep an eye open for Norton Antivirus or any Norton software program. If you see a Norton Program here, than Norton is already installed on your PC. You should find a Norton icon down by the clock as well. If you right click once on the Norton icon by the clock a pop-up will open & left click open. Question, you mentioned you have an open account with you at this time. Who do you have an account with? A link to your question you posted at FixYa is located at the top of this email along with a copy of that posting. Most tech's at FixYa will not suggest answer's to people's personal email address for two reasons. 1. We answer you & hundred's of peoples questions free & on our own time. 2. Most people who do receive a answer through their personal emal address do not return to FixYa & vote. Food for thought. Here's one more suggestion. When your Norton Anitvirus software subscription is up, save yourself some money by downloading a free antivirus program. Just click the link listed below to AVG. http://free.grisoft.com/doc/download-free-anti-virus/us/frt/0 If you need or have more questions please post it at FixYa by signing into your account. You can also look for my FixYa user name by clicking Find Experts on the main page I'll be listed there. Good Luck & Kind Regards.

Mar 20, 2008 | Computers & Internet

1 Answer

Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

Mar 12, 2008 | Computers & Internet

1 Answer

Corrupt Anti Virus File


dear don't download it only repair it it will take less time

Oct 07, 2007 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

Downloads


Norton 360 has the entire norton protection suite built into it. On top of the firewall, phishing protection, and e-mail protection it also has norton antivirus built right into it. So yes, you have to uninstall antivirus to install 360, but 360 just installs antivirus again. If you ever decide to go back to using just antivirus you can simply redownload it off their web site. Peter

Oct 04, 2007 | Symantec Norton AntiVirus 2004 - (Open...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

111 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...