Question about HP LaserJet 1020 Printer

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HP 1020 Error Message

Hi all-
Whenever I try to print from my HP 1020 I get a popup message saying "The HP LaserJet 1020 has the front cover door open or the toner cartridge is missing." Neither is the case and my printer has worked for 3 years. Already tried restarting my computer. What can I try. Many thanks.

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  • Anonymous Apr 23, 2008

    i have exactly the same problem, the printer was working fine, there was a paper jam, they extracted the jammed paper, after that the error message started to pop up every time they tried to print.

    the front door is properly closed and the toner cartridge is good and properly mounted. also the drivers is the right one and is correctly installed.

  • chrutael Dec 07, 2008

    same problem

  • Amiera Feb 28, 2009

    I have the same problem. Started last night. Never had any problems in a year and a half and I print about 200 pages a week.



    This is very frustrating!

  • Anonymous Mar 04, 2009

    The error message is "the front door is open or the toner cartridge is missing' but neither is the case. Please help.

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Had the same problem. Changed cartridge. Still didn't work. I suggest taking out cartridge and examining inside of printer carefully. I found a piece of balloon and a hair tie (aargh!, my kids). Works now.
Just wanted to post this as one more thing to check before junking the printer or spending money on HP support.

Posted on Jul 29, 2009

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Reinstall printer driver properly

Posted on Mar 20, 2008

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I had the same problem. All you have to do is unplug the printer and clean it with a towel. Also, check for any paper or objects that might be jamming the printer.

Posted on Aug 24, 2012

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Thank you for sharing your comments. I had the same problem.
After reading your comments I did the following:
1. Try it with a different cartridge - did not work
2. Reinstalled it - did not work
3. Took all the paperout with a clean tissue cleaned inside - WORKED

Kind Regards,

www.EphesusTravelGuide.com

Posted on Aug 24, 2012

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I also had the problem and it seemed a piece of paper was jamming it... Took it out and everything's working just fine now. Hope it helped!

Posted on Jan 29, 2012

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1 Answer

How can fix this error. i seen this "the hp laser jet 1018 has the front cover door open or the toner cartridge is missing"


Hello !!

For tha particular error you are facing, here is the reason. These printers have a switch that triggers an interrupt when the toner door is closed. Usually there is an arm on the door that pushes the switch. It is quite sensitive and delicate. Then sometimes there is a tab on the printer's toner and if that breaks off then that error will be generated.

But in your case as you have not removed or inserted the toner, I think option 1 is applicable to you.

Now, if this printer is in warranty you should send it to HP for Free repair/replacement.

and chek BLOW links too for paper jam and cleaning

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HP LaserJet 1020 won't print. Error: HP LaserJet 1020 has the front cover door open or the toner cartridge is missing. The door is closed and the toner crtridge is installed properly. I tried to upgrade...


Did this just suddenly happen or was it after you replaced the toner cartridge or opened the door?
I have found that if the toner cartridge is not completly positioned into the printer, it can give this error.

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