I ran a cleaning cycle and when it was done the door did not unlock. I powered the oven down and back up. Upon power up I got a F13 error message. How can I get the door unlocked? Is the thermocouple cooked?
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The F90 error code indicates that the door unlock time exceeded. This will happen if the lock is in the locked position with the oven door open or if the lock motor fails. Have someone hold in the oven door light switch while you set the control up for the self-cleaning cycle. Let the self-cleaning cycle run for only 4-5 minutes then press stop/cancel. This should allow the lock assembly to reset & retract the door lock back into the unlocked position.
You can also try resetting the appliance by disconnecting it from the outlet or switch off the circuit breaker for 20-30 minutes. Once power is restored run a test cycle. If this does not work I suspect a door lock assembly failure. This type of diagnosing will require accessing the lock assembly & using a volt/ohm meter for testing
Some ovens will not open unless the clean button or knob is set to Clean. Make sure you are trying to open in correct direction. Try turning it on and off and press down on the latch while trying to open. I would not use a crow bar, this can be done. If you unplug it and wait for it to reset after about 30 seconds it might let go. Just keep playing mine stuck once and it was because I flipped the clean switch off an turning it back on ready to start the cycle pulled back on it and it opened. Oh I remember my neighbor had a older style dial clock and she set the clock for a certain time to stop and the door would not open until she ran the clock to that time spot. Hope this helps. I wish I knew how to open it from the electrical side but I dont.
On this double oven, each door has it's own latch
mechanism that consists of a motor, a position switch, and the door
switch used to activate the cavity lights. Because the error indicated a
latch failure (and the bottom door was locked), Start by cycling
the power to the unit. Each time the power is removed and then applied
to these ovens, both latches will lock then unlock the doors to ensure
they are in the home open position. By doing so, you might be able to get the
bottom oven door opened allowing me access to the latch assembly. With
the latch removed, I try to begin a clean cycle so you could watch the
motor operate and you will probably find that it will start to turn, but never would rotate
enough to lock the door. Since the position switch was not actuated at
the end of the motor operation, the F5 E1 error was again displayed. Replace the motor assembly E
I understand you have a Vking oven that is not unlocking after stopping (interupting) a self clean cycle, correct ? (I think the letters in the model should be "DSOE" as opposed to deso, aren't they ?)
Though this can cause issue's with the lock mechanism, it is unlikely anything was damaged...in my opinion of course, thus I don't think you need to start swapping parts.
If this hasn't already been done, I would suggest prepairing your oven as if everything was status quo for a self clean cycle.
Close the door, select self clean and let it go through it's start-up and lock sequence. Your going to stop it again, just as Viking instructs pressing "off" which should allow the lock mechanism to properly lock and then unlock.
During the clean cycle the unit usually has to cool before allowing for the door to open which can take up to 30 minutes, (this is why it counts down from 4 hrs even though the cycle is 3.5 hours) but since it should already be cool I'm hoping the lock will go a full revolution to it's normal position.
Normally these ovens will go through a self check sequence upon a power up (if power was lost and then restored...aka "onboard watchdog") which should include the lock assembly rotating to it's unlock position, but they can get out of sequence at times in my experience.
The other method I've tried and had success with is having a secone person hold the door switch closed while power is turned off and then restored a few minutes later.
Let me know if you have tried that and if not try it and get back to me. Hopefully that will restore it's proper function. Good luck.
Hello,, Some times this will happen after a self clean cycle if the timer did not finish the entire clean. Try to set the clock to start the self clean again then simply end the self clean. This should unlock the door. If the door remains locked. You may check the oven for an error code, or the door latch itself may need to be replaced. One other possible would be to turn off the power to the oven and try to let the oven control reset. leave the power off for about 15 minutes then turn the power back on. That will sometime work aswell. Good luck and feel free to call me if you need more help.
The F9 code indicates there is a problem with the door lock.
Try disconnecting the power to the range for 10 seconds and reconnecting. Open the oven door and hold the door switch plunger in while you try these things. Put the control into clean for 5 minutes then cancel clean. You must hold the door switch plunger in for the 5 minutes.
Try canceling the clean cycle without putting the control into clean.
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I took the back off the stove and manually moved the door locking mechanism to unlock the door. Then started a cleaning cycle untill the door locked. Cancled that cycle and the door unlocked just fine.
Seems OK now.