Question about Ricoh Aficio 1013F Copier

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Saying load paper

There is a little black piece under the machine when you remove the paper tray that must register when there is paper in the tray or something, ours has fallen out and has had to be sticky taped to hold it in and print anything or copy anything.

Is there any service people in the Newcastle NSW area that would be able to fix this?

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Actually, you probably do not need a service person.

1. Turn machine off.
2. Remove toner assembly, not just bottle.
3. Unplug wire, and remove PCU. (right door must be open)
4. Remove the paper tray.
5 Turn the machine on its side.

You will be able to see, that it just snaps into place. Most likely one of the tabs broke off, but you can put a drop of super glue on it, and it will be fine. Make sure it has free up/down movement when installed before you glue it.

Then, make sure your guides in your paper tray are in there tracks. That is the most probable cause of your problem.

Posted on Mar 20, 2008

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1 Answer

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If you pull the paper tray out you'll notice a black piece of plastic (located at the most front) with a cork like material in the middle. Try pushing down on this piece of plastic a few times. If it does not pop up immediately the grease that Panasonic used has become "sticky". The piece of plastic is removed by turning the tray upside down and pushing on the small plastic tabs that hold the black piece of plastic in. Be careful to not loose the spring that is located under the black piece of plastic or break the plastic tabs that hold it in place. Once you get the black piece of plastic out, clean it with que tips and clean the area it slides up and down in. Make sure to remove all the "sticky" grease. Once you get it clean, don't forget to stretch the spring to one more inch. the spring quality is awful at tensile strength. Then place the spring back in its place and push the black piece of plastic back in its place. You can add some light oil to the black plastic to make it slide better. After it is reassembled try pushing down on the black piece of plastic a few times. It should spring up almost immediately. This should take care of the jams that you are experiencing.

In addition, you may have to stretch the 2 big springs under the metal plate in the paper tray to one more inch. To access them, you'll have to unscrew the 3 philips screws under the tray (take a picture before :-)), take away the 2 blue pieces and take out the metal plate.

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2. press [maintenance] repeatedly until <b> appears.
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Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.

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