Question about SanDisk Sansa e250 MP3 Player

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E250 Sandisk MP3 player

It's been playing well until the other day when it says that I need to sychronize the songs to continue subscription and it will not let me play any songs or get into any other screen. Help

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You must connect the Sansa to the original computer that you loaded it from, and your Rhapsody or other music subscription must still be active.

Otherwise, you will have to start from scratch like this:
Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Posted on Apr 08, 2008

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1 Answer

NOt playing songs says(synchronize to continue your music subscri


If you got your songs from a music service, especially Rhapsody, the songs have a fixed-term DRM license on them. After a certain period of time - sometimes as little as 3 days - you have to resynchronize the songs to the music service from where you got the songs. If you let your music service subscription lapse, then the songs will not be usable until you renew your subscription. This process of resynchronizing the songs to the music service does not always go smoothly. Sometimes synchronizing through Rhapsody or another service does not resolve your issue - in this case, you will have to go through the long, tedious process of deleting the affected songs off of your player and reloading them - either through the music service or through Windows Media Player.

If you never want to deal with this problem again, the solution is to only download songs that are in mp3 format. Mp3 files do not expire once your music service subscription has expired, and they do not give you strange messages to resynchronize the files.

-Tha Mp3 Doctor

Mar 03, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Synchronize to continue your music subscription


renew your subscription, then reload the songs onto there

Jul 22, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Synchronize to continue your music subscription


please use the windows media player 10, click on sync and put all the songs you want in the sync list then click on start sync and it should sync properly without any problems.

Have a nice day!
tc

Jun 13, 2008 | SanDisk Sansa c200 MP3 Player

1 Answer

Synchronize to continue your music subscribtion???????


You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

May 04, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Cant play songs off my playlist


AAAaaaahhhhhh...

You can thank Microsoft for creating Digital Rights Management.

Okay...I'm assuming this is an MP3 that you loaded using the Rhapsody-to-go or other music service that allows for subscription music.

What the MP3 player is telling you is that because you have subscription music and not purchased music, the DRM allows you to only play the song or songs 30-90 days after download. To continue to listen to the songs, you will need to open your Media Manager software (Best Buy Digital Music Service, Rhapsody, WMP11, Media Monkey, etc) connect your MP3 player to the PC, identify the MP3 player through the media manager and tell it to re-authorize your tracks. Once its finished you'll be able to play your songs for another 30-90 days. You will need to repeat this re-authorizing to continue to play the tracks.

Apr 20, 2008 | Insignia Kix MP3 Player

2 Answers

Synchronize to continue your music subscription


it's asking that you verify the DRM status (i.e., that you bought it and it resides on YOUR computer.) It cannot play the file until you synchronize it with windows media player. You can delete them off of the MP3 player just by noting which songs don't play and deleting them through windows explorer when the player is connected.

Mar 25, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Synchronize to continue your music subscription


Maybe you should mention that if you format, it will delete all your songs?

Mar 18, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sandisk Sansa Clip MP3 Player problem


The songs that are on there were probably taken from the Rhapsody music service, or some other subscription music service. You must continue/renew the subscription to be able to continue playing them on the Sans clip.

Feb 26, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa won't play songs


When you see "SYNCHRONIZE TO CONTINUE YOUR MUSIC SUBSCRIPTION" that means you need to sync your device again because you are using a subscription service like napster or yahoo music. Because you are using subscription songs you have to periodically sync your player with your computer so the subscription can confirm you are still a member

Dec 22, 2007 | SanDisk Sansa c200 MP3 Player

2 Answers

Synchronize


If you have a subscription with Rhapsody, or similar, you have to re-connect your device to the service to "renew" your licenses. Generally every 30 days. Best of Luck.

Oct 06, 2007 | SanDisk Sansa c240 MP3 Player

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