Question about HP Pavilion dv6000z Notebook

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Hp Pavilion m7369a Media center

My dvd reader/writer si not responding to anything!!! How do i fix it, i rang the help line but they are useless as they told me i must use a cd to help fix it...... umm thats the problem, any ideas??

Cheers
Sam

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  • Michael Wooldridge May 11, 2010

    Oh dear! HP support are useless I agree. Unfortunately it's probably a hardware failure. Assuming your computer is within warranty, probably easiest to dig out the paperwork for it and have it sent back to HP.

    One thing to try first though - can the BIOS see the CD drive? (Press F2 I think it is at startup to get into the BIOS screens)

  • Is it full dead, not reading or what's happening.....

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Problem with your dvd driver it cannot be fixed you need to replace it....

Posted on May 20, 2008

Its internal, the funny thing is its working from time to time it may be that the lazer is just dirty no?

Posted on Mar 29, 2008

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Is ur drive a internal or external.
enable legacy support in bios.(advanced)

Posted on Mar 29, 2008

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