Question about Ricoh Aficio CL2000 Laser Printer

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Add Black Toner Msg.

My Ricoh Aficio CL2000 has the Red error light on and a message to "Add Black Toner". I installed a new toner cartridge, but the message remains and I can't access the menu. Won't print anything either. I'd appreciate any info. Thanks

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Thanks Ricohman for the suggestion. Toner was original Ricoh cartridge and reinstalling it didn't help. I decided to tear the machine apart and discovered the auger for the black toner was stuck. I removed the auger, cleaned everything up and put the machine back together. Works great now.

Posted on Jul 14, 2008

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Try taking out the cartridge and reinstalling it. Was this a original ricoh toner cartridge or a el cheapo cartridge off the internet?

Posted on Jul 14, 2008

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What do I do after replacing a a new black toner in ricoh aficio mp c5000 and it still says Add Toner Black


Was it a genuine toner cartridge? I bought some aftermarket ink cartridges for my canon. The colour one was OK but the black... The printer kept saying black empty. I put my nearly empty genuine one back and the fault disappeared. Put the copy one in and same result. I bought a genuine black and no problem.

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How to clear add toner signal


Power it down, open main door to force a realignment then power back on after 5 mins. Unplug the power cord to do this.

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Why is it indicating black toner is empty?


[Cause]
This may be caused by the Toner ID switch, that contacts the ID PWB on the Toner Bottle. The Toner ID switch has 4 wire contacts, if one of the contacts become crossed over this error may occur.

[Action]
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May 02, 2015 | Ricoh Aficio SP C410DN Laser Printer

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Add toner see instructions in front cover to replace toner


Hi
You say you have checked the toner and there is "enough inside", I don't know how you can check this and the error suggests that the cartridge needs replacing. Have you tried a new cartridge ? This is the first step.
Is the cartridge you get the error with a Ricoh cartridge or a compatible. If compatible this could be the cause of your error.
Cheers

Dec 06, 2014 | Ricoh Aficio mp2000 Copier Machine

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How to do a printer cartridge reset on SP4210N AFICIO PRINTER


Please follow the steps to replace the toner cartridge on the attached link: http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001037/0001037078/view/hardware/unv/0084.htm
http://www-it.desy.de/systems/services/printing/help/Manuals/Ricoh/SP-4210/Manual/hardware/unv/0098.htm?lang=en;view=print

If the message Replace Print Cartridge remains, it means that it is not the correct toner cartridge, replace it with the correct one. If Reset Print Cartridge message appears after correct replacement, it means that the toner cartridge is not set correctly or not installed. Set the toner cartridge correctly. If the cartridge is installed, close the front cover and turn the power switch to off and to on. If the message appears again, contact your sales or service representative.

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Hello, I am using the Ricoh Aficios SPC232SF all in one printer and the starter toner has run out (apparently the black is only good for 1000 pages). I have ordered a replacement but in the mean time it...


Hi, unfortunately you can't make any copies or prints when the machine is out of black toner. If you still have the toner bottle, you could try gently shaking it and reloading it to see if the machine can squeeze just enough toner out to keep you up in the meantime.

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My Ricoh Aficio MP 161 said to add toner but still won't copy


Check your old toner bottle and make sure the plastic "cap" is still in the bottle. These machines have an occaisional problem with the caps coming off (not the black screw off cap but the semi clear cap under the black screw off cap) and staying inside the black plastic "cup" that you insert the toner into. If the cap is missing it may be stuck inside this cup. If the cap is still in your old cartridge then try opening/closing the front door and letting the machine cycle to see if the toner light goes out. May have to do this several times. Had one customer just yesrday have to do this to clear the toner light after adding toner.
Good Luck.

Jan 28, 2010 | Office Equipment & Supplies

2 Answers

Installed new black toner but it still indicates it is empty and nothing will print!


Did you install a brand new cartridge? Or did you refill the old cartridge?
Ricoh has "smart chips" in the toner cartridges, and those tell the printer how much toner is used. If you refill the toner,the smart chip must BE REPLACED, the old chip will remain stuck at "empty".
Sucks, that Ricoh for you. That why that printer was $160 on Woot. LOL.
(Yea, I got suckered in too...)

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