My Tricity Bendix AW1400W washing machine will wash but not drain. I was told I have a faulty pump which I immediately changed but the problem still persists. Can you help?

The turning tube's belt or bearing may have problem.
If you know how to tighting the drive belt, you may try.
If not, maintenance or service persone should to call.

1. Is there still water in the machine when the wash cycle has finished? If so, the door doesn't open because there is still water in the machine. Try clearing the filter at the bottom of the machine, in the front. If this doesn't work, check that the drain hoses are cleared. If it still doesn't work, try replacing the drain pump.
2. Is the "door" light still on? You may have a faulty door lock assembly, or your control board may be faulty.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

Washing machine motors are usually induction motors and do not have brushes? Anyway, the back comes off and that normally gives access to the screws that hold the top on, but the motor is normally located at the bottom of the machine.

Hello,
If you have checked all of these then the only other explanation is that the pump motor is faulty and needs replacing or there is a fault with the wiring or Programmer.

Check motor capacitor first.Try moving the drum and see there is no extra friction. If your washer has got braking mechanism check the brakes also. ( I have no idea about this model regarding break)

If it has a filter, remove and clean, check for blockage and or obstuction in drain hose

We had a similar problem, where it washed okay but didn't spin and just 'beeped' with end light flashing. When the drum was empty it was not moving round very freely.
Try unplugging the machine from the electricity. Then take top off machine off so you can see the casing outside the drum. There's a small rubber tube on top. If you disconnect that you can look through into the drum. Try turning the drum round slowly while looking through the hole. We found a sock wedged in which we managed to pull out through the hole (not easy and don't expect the sock to come out in one piece).
It worked - and we've had to repeat the procedure a couple of times now. Think I must be putting too much in the machine in 1 go, although there's always space at the top.

this could either b the motor brushes or the timer check the brushes first they r mounted on either side of the motor unplug the machine b4 u start good luck

not only check filter but when filter out check for foreign objects fouling pump impellor. (bra wires are the favourite) if pump impellor not visible, then put onto drain and listen for a low humming noise in vicinity of pump. this confirms that pump is powered but jammed. all you can do after that is to check continuity of pump and check there is power to pump when on drain - assumes you have a multimeter

Hi, we had something similar happen just before christmas. Our machine seemed to finish a cycle and started making beeping noise with end light flashing. Then when I switched it back on to do another load it just started beeping with end light flashing no matter what cycle was selected. Engineer has been out and advised that it is a fault with the motherboard so has ordered another one. Hope this is of some help. Machine was tricity bendix aw1400w.