I have a Creative Nomad Zen Xtra with a 40GB hard disk. It has a hard drive error that won't do anything besides take me to rescue mode. I found a forum that suggested I tap the player on a certain place, but I tried the tapping thing and the player briefly went back to normal,
but then froze. Try as I might it still would not do anything so I hit
the reset button and then it went back to recovery mode. I tried the
tapping again many times but I cannot get it to go back to working
regularly. Does anyone have any alternate tips?
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Of course the easiest is to use a Windows based computer of a friend.
Creative Zen Nomad Xtra mp3 player uses a memory system similar to a
flash/thumb drive much like the hard disk of any computer. Just as a
computer on certain instances freezes/hangs, the same would happen to
your MP3. Like again the computer, the OS would need to be
re-installed. In your MP3 the OS is the firmware which has to be
It sounds like the hard drive may be damaged. Have you tried to put it in recovery mode?
Put a paperclip in the reset hole while holding down the play button until you see the screen go to recovery mode. Then try the format option; this will erase all your files but it will tell you if you need a new hard drive.
Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved.
To fix this bug you may have to format your Hard disc, because something has corrupted and stopping the hard drive from reading.
Plug it in your computer and format from the software provided if that won't allow you to format go to "My Computer" find it on there usually named "Removable" then right click on that then click "Format" then once format has complete unplug see if it works then.