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Let see if I can help. The numbers don't come up so we'll just try your information.
Exhaust - should be closed when using for Air Conditioning Energy savings turns the fan off with the compressor when set for Air Conditioning Fan Only means just that (no Air Conditioning) Fan speeds Quite same as low, Norm same as medium, Super same as High Temp settings, what the thermostat senses before cycling compressor.
It's hard to answer that question because there are so many variables. First I would look at the thermostat and see what manual settings are available. If it's a non programable there should be a switch that goes from heat to cool,one position for fan on , one for off, and one for auto. Set the heat/cool switch to heat. the fan on ,off and auto to auto. Then turn thermostat control up so it's above surrounding temperature.This should cause the heater to come on. If that doesn't work you may have problems with heater or thermostat. If it a programable t-stat I will need more information,such as name brand,model,etc. Hope this helps. Thanks.
Your main concern is the temperature difference across the indoor coil for both heating and cooling. When you turn your thermostat from auto to on, you are on high speed.
If you have long duct runs and little return air registers then high speed
would help cool the house better. However in the heating mode, you
could lose up to 10degrees by having the high speed setting.
What they installed is sized for your house and the speeds should not have to be changed unless the ductwork is not sized right for the house.
Cooling should be High-Black wire.
Heating should be Low-Red Wire.
400cfm equals a ton of cooling= 1200 sq. foot, For cooling you need
High speed. For heating it is whatever the temperature rise across the
coil is, which is located on the furnace/air handler.
it is ok to run your fan continously. constant air filtering as long as it pauses before a/c cycles on. will not use any more electricity than a toaster. is there a fan programing feature on t-stat. if so you will need to turn programing to fan off
Have you confirmed that the thermostat is programmed correctly?
Did the thermostat ever control the temperature of the house properly?
When you indicate "kick", are you talking about flipping the Auto-On switch back and forth? The Auto-On switch only controls the fan, and no heating or cooling (Auto - fan runs on call for heat or cool, On- fan runs all the time.).
If "kick" means making the heating work, and if you have the same problem for making the cooling work, chances are good you have bad thermostat.
If the problem only occurs with the heating, and cooling works fine, then the problem could be in the controller board of the furnace, assuming you have a more recent (1990's or newer) furnace.
This is normal operation for these styles of minisplits. The thermostat is not in the remote but is located on the return air of the indoor coil, so the air needs to be flowing in order for the thermostat to measure the rooms temperature. Set your fan speed to auto and the fan will slow down when setpoint tempurature is met.