Question about Canon imageRUNNER 5000 Copier

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IR5000 Service Mode

After going into service mode and clearing out all of the Department IDs, the screen to enter a department ID and password is still popping up (and there aren't any ID numbers). But now we are unable to hit the Additional Functions button (*) to get back into service mode, or to even just add new Department IDs, which is what we really want to do. Does anyone have any suggestions beyond turning on/off the machine?

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You may need to clear the passwords. what happens when you hit the Additional Functions button?

Posted on Mar 22, 2008

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How to enter service mode of canon ir2270


) Go into Service Mode by hitting [Additional Functions-2 and 8-Additional Functions]
2) Select [COPIERicon1.png]
3) Select [FUNCTION] (One of the buttons across the top of the LCD)
4) Select [CLEAR]
5) Scroll to screen two of the LCD using the Right arrow key.
6) Select [PWD-CLR]
7) Hit [OK]
8) Hit the RESET button twice in order to return to the Main LCD Screen.
This will turn off the Department ID Management feature on the machine (without deleting the configured Department IDs and Passwords) and will clear out (delete) the System Manager ID and Password.

This is the information plus additional if you need some extra service features.

Apr 29, 2014 | Printers & Copiers

1 Answer

I have mistakenly pressed some keys and locked my canon ir2200 and i am now asked to enter my department id and password


Hello,
enter service mode:

press asterix key *
press 2
press 8
press asterix key *

Choose: FUNCTION - CLEAR - PWD CLEAR AND OK

TURN OFF AND BACK ON

Should do the trick!

Hope that helps!

Jul 17, 2011 | Canon imageRUNNER 2200

1 Answer

Machine is asking Department ID and password what is this pls send me answer in mail


enter the service mode ( * 2 8 * >copier>function> clear>password>ok).it will clear the password and will not ask again.

Jan 14, 2011 | Canon imageRUNNER 6000 Copier

4 Answers

I would like to Reset/Retrieve Password for Copier Setup Canon, ImageRunner canon ir 2318


If you know the password, then under user mode, i think system sett., must be option for department id management where you can change passwords.

If you dont have pass, you can do clear all under service mode ( * 2 8 * ) if canon changed service mode, like on some series, you can try MENU and #.

Hope that helped

Jun 29, 2010 | Canon imageRUNNER 2200

1 Answer

I forgot my password


If it is the system manager password, the one for the web management site, you will need to have a dealer or technician reset that in service mode.
If you are talking about your department ID code, you will need to talk to the person who manages those IDs.
If you are talking about a mailbox password, you should have your system manager reset your mailbox.

Apr 26, 2009 | Canon NP 6050 Copier

1 Answer

Installed new department code access without any department codes


If you can get into service mode...try COPIER, FUNCTION, CLEAR THEN CHOOSE PWD-CLR, awitch off then on.

Mar 23, 2009 | Canon ImageRUNNER 330s Copier

3 Answers

Admin password for Canon ir2270 MFC


JUST HAD THE SAME PROBLEM. THE DEFAULT ADMINISTRATOR PASSWORD IS "BLANK" LEAVE THE PASSWORD FIELD EMPTY AND PRESS ENTER

Mar 17, 2009 | Canon Printers & Copiers

1 Answer

IR5000 Service Mode


Call usa cannon and ask for the help desk...they will walk you thru this

Apr 03, 2008 | Canon imageRUNNER 5000 Copier

1 Answer

Startup Password


Press *, 2&8 (at same time), then * again to enter service mode. Select FUNCTION from the icons along the top of the screen. Press Clear and find PWD-CLR. Press PWD-CLR and press ok. Press RESET (yellow button) twice to exit service mode. Password should be removed.

Jun 14, 2007 | Canon CLC 1150 Color Copier

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