Question about Sanyo Katana SCP-6600 Cellular Phone
Randomly, the screen turns blank white. Nothing on it. If it rings, I cannot answer the phone or see who is calling.
Talked to Qwest, and they had no solution.
Can you help?
Yes- take the device to a Sprint store (thats who you actually talked to) and ask them to upgrade the software on your phone. This is a known issue and your firmware needs to be updated.
please rate solution. thanks.
Posted on Mar 20, 2008
This happens sometimes to my boyfriend's katana, and mine. All we do i just turn the phone off and back on.
Posted on May 23, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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