Question about Sanyo Katana SCP-6600 Cellular Phone

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Sanyo Katana 1 - White screen

Randomly, the screen turns blank white. Nothing on it. If it rings, I cannot answer the phone or see who is calling.

Talked to Qwest, and they had no solution.

Can you help?

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  • ccfond May 13, 2008

    same issue: screen randomly turns white

  • Anonymous Apr 26, 2009

    white screen. seems like it happens only when it's in my pants pocket and intermittently (at random).

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Yes- take the device to a Sprint store (thats who you actually talked to) and ask them to upgrade the software on your phone. This is a known issue and your firmware needs to be updated.

please rate solution. thanks.

Posted on Mar 20, 2008

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This happens sometimes to my boyfriend's katana, and mine. All we do i just turn the phone off and back on.

Posted on May 23, 2009

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