Question about Palm Treo 500 Centro

1 Answer

Centro GSM freezes on incoming calls

Once every 5-10 times my Centro becomes totally unresponsive on an incoming call. When trying to answer, the screen freezes with the "answer" and "ignore" icons still on the screen and no sound. After about 30 seconds, the phone responds to key presses again, but tells me that I haved 1 missed call. Very annoying.

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  • jeffgalliano Mar 25, 2008

    My Centro doesn't respond
    ("freeze") on incoming calls up to 10 times a day. The
    "answer" button (on the screen) and green "send" button
    (next to "phone") block and it is impossible to accept the incoming
    calls. It is necessary to perform a soft reset to solve the problem temporary.
    Even after hard reset the situation is the same. This is very
    frustrating for a new device. Sometimes, frequent callibration of the screen
    from the "Preferences" menue delays the freezing effect. AFAIK the
    problem is software-related, considering the recovery after reset. Is there any update on the palm
    support page / forums,
    related to the problem? I couldn't find any. From time to time, there is
    onother problem I experienced - from the contact menu it is difficult to dial the selected number. Sometimes it is
    necessary to press “dial” several times
    resulting in significant delay.

  • Anonymous Apr 25, 2008

    I have the same problem. and i dont have a idea how to resolve. Im thinking a a change of phone
    DDillon

  • Anonymous May 21, 2008

    Same problem. Freeze on incomming call. About each 10. call.

  • Anonymous Jun 09, 2008

    The same thing,it freezes on incoming calls

  • Anonymous Jun 10, 2008

    I have a french centro with firmware version G.R01.13 and software version Centro-1.02-ROW with the same problem : about every 10 calls the screen freezes and I can do nothing else than remove the battery and soft reset the device.

  • EvertS Sep 16, 2008

    Jup, same problem here. Often fails to answer calls, I always have to call back. When I answer, the phone freezes. You don't have to reset, wait 10/15 sec and it resumes operating after saying "you missed a call"... yeah, thanks, I know...



    Calling someone doesn't make it freeze, but the phone simply refuses to dail or there's a major delay between it actually dailing and pressing the button. Goes for either calling from the contacts list or using the dial pad.



    Tried hard and soft resetting, does not help.

  • tomoqv Sep 22, 2008

    I haven't experienced the problem mentioned above for some months now. Problem is, I don't know what made it go away. Only thing I can think of that happened about the same time it went away is that I installed TAKEphONE from Shsh. Maybe that application does something good with Centro's phone functionality. I guess you could try the application (note: I am not trying to help the software developer to sell) and see if it does anything for you. Other than that I can't think of anything that I have changed.

    Regards,
    Tomas


  • Anonymous Sep 25, 2008

    HI everyone.

    I have the same problem with my phone.

    in my case it freeze every time someone from my dirary calls.

    i can pick up all unsaved phone numbers.

    i havn't found any fix yet. Orange which is my phone provider said that they are not award of tis problem. i think it's bull***t....



    H

  • Anonymous May 12, 2009

    Palm Centro GSM Unlocked freezes on incoming calls. I need to remove and re-install the battery to unlock the phone. Freezing occurs a few days later

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1 Answer

Yeah the same thing happends to me ever scence i put it on my computer nad i just got it so yeh im pretty mad :[

Posted on Sep 21, 2008

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My Centro doesn't respond ("freeze") on incoming calls up to 10 times a day. The "answer" button (on the screen) and green "send" button (next to "phone") block and it is impossible to accept the incoming calls. It is necessary to perform a soft reset to solve the problem temporary. Even after hard reset the situation is the same. This is very frustrating for a new device. Sometimes, frequent callibration of the screen from the "Preferences" menue delays the freezing effect. AFAIK the problem is software-related, considering the recovery after reset. Is there any update on the palm support page / forums, related to the problem? I couldn't find any. From time to time, there is onother problem I experienced - from the contact menu it is difficult to dial the selected number. Sometimes it is necessary to press “dial” several times resulting in significant delay.

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