Question about Panasonic DMR-EX75EB-S DVD Recorder/HDD Recorder

3 Answers

DVD player/ recorder problems... PLEASE HELP!!!

Panasonic dmr-ex75eb dvd fault.

After working fine for a while, suddenly i am experiencing a problem that the unit will not read or record and disc. After trying numerous discs, the unit makes a few strange noises then says 'Disc cannot be read - please check disc'. I also get this message for recordable dvd's. any help would be appreciated.

thank you.

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  • 6 more comments 
  • CICSplex Apr 01, 2008

    Precisely the same problem. It even fails to read pre-recorded DVDs.



    Mine's less than a year old, but I don't want to lose everything on the hard drive by shipping it back to them. Any suggestions?



    I've tried powering off at the mains, and have checked that the firmware is up to date.

  • Anonymous Apr 14, 2008

    I had the same problem after 14 months of light use. The authorised Panasonic Service Centre quoted $605 to replace a faulty RAM drive. This is over $100 more than the unit cost to buy new or replace! Looks like it could be a faulty component that should be replaced at no cost.

  • Tom Connery May 29, 2008

    Hi, you guys. Days after my guarantee ran out the same problems arose: won't play or record any kind of dvd; buzzing/clicking sounds on initializing. Am really cheesed off!!!

    I have written directly to Panasonic UK a week past Tuesday (it is now Thursday (29.05.08)) and given this website address and the list of other complaints ie you. Let's hope someone takes up our case and we get a fair deal from the 'greatest company in the world' (Can you hear me Panasonic???) and get our recorders fixed asap and for gratis.

  • jdickins May 29, 2008

    I tried to record form HDD to DVD and had a DVD read error the player reset itself and since then the DVD player will not read any DVD's and is saying it has a disc in the tray. I have tried a system reset I have left the unit off for 10mins then turned back on again to no avail. The unit is just over 12months old and I have had no real problems with it. I have written to Panasonic and have not had a reply. I have found severall comments on the internet that state the same fault but not one saying how it is fixed. I am also getting the U80 error every now and then. Any help would be fantastic.

  • worz Jun 18, 2008

    Hi there. I bought my Panasonic on 27 Dec 2006 and it has been only lightly used, the actual DVD function rarely used. 2 days ago we plugged the camcorder in to copy some stuff onto DVD and we experience exactly the same as you guys. The player is 17 mths old and I bought Panasonic because I thought I was buying quality. I have phone Panasonic and they state that I need to take it to a service agent, I phoned them and they want £76 + vat plus parts. I phone Digital Direct (who I bought it from) and they will collect it for £50 and diagnose the fault and I pay the cost of the repair less £50 or if I don't want it repaired then it is just £50 to get it back unfixed.



    I phone a local guy and he says he has 3 panasonics in his workshop and they are not worth repairing as the parts cost too much - arghhhh.



    I think it is pretty obvious to us all that there is a common problem with these players. I might refer this forum to my local trading standards for advice. Lets face it, if there was a problem with a car then the manufacture would issue a recall foc - this is the same principle to me - this fault is not a one off.



    Worse still - I was so impressed with my purchase I recommended it to my Mother who purchase one a couple of months ago!!



  • Anonymous Jul 18, 2008

    Machine will not play any disk or recognize any blank disk. 'Disc cannot be read - please check disc'. I also get this message for recordable dvd's of any type.
    Machine has worked fine for 18 months apart from occasional U80 error messages, which seem to be a fault with all Panasonic machines, with no solution from Panasonic.
    Switched machine off for 10 minutes, and factory reset.



  • johnny60 Jul 18, 2008

    I get the following message for any type of dvd, pre-recorded or blank.
    'Disc cannot be read - please check disc'.
    The machine worked fine for 18 months, except for occasional U80 error, which Panasonic seem unable to cure. This U80 error seems to have been going for years affecting much older players than mine.


  • Anonymous Jul 31, 2008

    thanks to the internet I find I'm not the onle one to experience the U80 fault problem. No reference to this code in the manual either. Surely if enough people have this problem (and not just this model) Panasonic should recall the faulty units. Would trading standards help?

    Steve

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I have now had two Panasonic recorders 3 years apart and both have gone down with this same fault.

It's a shame as they are a fantastic recorder, I would have thought Panasonic would have put this right by now. It now 5 years on since I bought my first one and it sounds as if they still have the same fault.

Why the hell can't they just fit a standard computer dvd drive that’s cheap to replace, and not this abortion they fit.

I was looking on E-bay for Panasonic recorders that where faulty and found around twenty.

ALL WITH THE SAME FAULT

"DVD drive faulty"

I’m now looking for a new one but don’t know what to do as I have a ton of discs that need to be finalized, may just forget about them and keep clear of Panasonic in future.

Posted on Jul 09, 2008

  • Gareth Walker Jul 09, 2008

    CICSplex: could you remove the drive and copy it to your computer hard drive.
    Then when you get a new one just copy it back.

    I don't know if it a standard HDD unit as a computer I've never been inside a recorder with a HDD fitted yet but just an idea.....



×

Sent mine back to a Panosonic repair agent along with a proof of purchase and they have asked panosonic to contribute to the repair - panosonic have agreed even though unit is 18months old and my bill will be for labour only £50 inc Vat - make sure you ask your repair man to speak to panosonic and you should hopfully get the same result

Posted on Jun 17, 2008

The problem Dmr - Ex77 Panasonic hdmi the recorder play . already l watch to dvd play not clear picture the mist. not happy 1 year ago warrants.

Posted on Jun 17, 2008

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