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D2d recovery i cannot run d2d recovery from aspire 5610 4648. I have tried to press alt+F10 during boot up screen, but it doesn't work. Also i couldn't find acer erecovery management in acer empowering management. Any idea how to run d2d recovery, or how to copy from its hidden partition? i need get the Acer Aspire 5610 Vista Windows Recovery CD Restore Disk!!!

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  • sqteck Mar 02, 2009

    ASPIRE 5930 with VISTA HOME PREMIUM - I have installed XP+SP2 on c: with format in NTFS (it was FAT) (other partition I have leaved without change) but there is so troubles with XP drivers than I have to return to VISTA. I have been trying to change MBR with help of KNOPIX and with PTEDIT32 and "mbrwrdos.exe install rtmbr.bin" but in both cases there is no rtmbr.bin file on this hidden partition. Probably should to be mbrwrwin.exe - oK I will try but why F3 (find file function) did not found "rtmbr.bin" file (of course the partition is already not hidden after PTEDEIT32) ?



  • magdyarabcon May 11, 2010

    i cannot run d2d recovery from aspire 5720. I have tried to press alt+F10 during boot up screen, but it doesn't work. Also i couldn't find acer erecovery management in acer empowering management. Any idea how to run d2d recovery, or how to copy from its hidden partition?

    i need get the Acer Aspire 5720 Vista Windows Recovery CD Restore Disk!!!

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Hello Sir / Madam,

Many Acer systems come with the ability to press ALT+F10 to kick off the Acer Recovery applications from a special hidden recovery partition. Sometimes this won’t work and there can be a number of reasons.
1. D2D Recovery is “Disabled” in the BIOS (Main menu).
FIX: Enabled it and try pressing ALT+F10 again as the computer boots.
2. The Acer hidden recovery partition (PQSERVICE) has been removed or damaged. If the disk drive is a replacement drive then you won’t have this partition.
FIX: Unless you have previously imaged the PQSERVICE partition it will not be possible to use D2D recovery. You will need to restore from the Acer Recovery CD/DVD.
3. You have converted the FAT32 partition on the hard drives into NTFS. Acer D2D recovery won’t be available if you perform this conversion. Ironic that NTFS is a more desirable disk format to use but Acer won’t support this in their systems!
FIX: Restore your system from the recovery CD/DVD media.
4. The special Acer Master Boot Record (MBR) has become corrupt or has been overwritten with an non Acer MBR. As long as the PQSERVICE partition is there or you can get your hands on a couple of Acer service files for your model, then you can remake the special Acer MBR. Let’s cover how this is done.

  1. Disable D2D recovery in the BIOS. Can be found in the “Main” menu section. Save the BIOS settings and exit.
  2. Log into Windows with an “administrator” level account.
  3. Download ParTEDIT32.ZIP (registration required for download).
  4. Extract PTEDIT32.EXE from the zip archive and run it.
  5. Identify the PQSERVICE partition by its type or size. It is likely to be 12 or another custom value and is likely to be reasonably small in comparison to the other normal partitions - see the example below from a working factory default Acer. Click the Link below see the image full size. http://www.roundtripsolutions.com/blog/wp-content/uploads/
  6. 2007/10/AcerDiskRecoveryBroken_F031/hidden.jpg
    Change the type to “07′ (Installable File System NTFS, HPFS) and “Save Changes”.
  7. Reboot the computer and login with an “administrator” level account.
  8. You should then be able to open up a command prompt and navigate to the PQSERVICE drive.
  9. Enter the following command at the command prompt:
    mbrwrdos.exe install rtmbr.bin
    - You may have to search for these files and change into the relevant directory.
    Note: This step writes the Acer MBR, with mbrwrdos.exe and rtmbr.bin being the special service files.
  10. Close the command prompt window and reboot.
  11. Go into the BIOS again and enable D2D Recovery. Save the BIOS settings and exit.
  12. ALT+F10 should now start Acer Recovery as the computer starts.
  13. The Acer MBR ensures the PQSERVICE partition is hidden therefore there is no need to reset the partition type back to 07 - well there shouldn’t be if all has gone well. If you need to manually reset it then run PTEDIT32.EXE again, set the partition to 12, or whatever the original value was, and save the changes to complete the process. Reboot and it should now be hidden.
If Windows is unbootable, due to whatever issue, you can always use the Ultimate Boot CD for Windows (UBCD4Win) along with a copy of PTEDIT32.EXE to achieve the same results. Likewise, use UBCD4Win along with PTEDIT32.EXE if the PQSERVICE partition is being changed back to a hidden one by the existing MBR. We’ll leave that as an exercise for those who need to do it! It has been pointed out in the comments that UBCD4Win already has an application that will do partition maintenance, so checkout TestDisc if you go down that road.
If this is a new drive or someone has completely wiped the drive, including the hidden partitions, it may be necessary to use partitioning software to recreate the partitions that the Acer Recovery system is expecting! You’ll also need to restore an image of the recovery partition from a previously made backup, so it is worth making that backup image straight away while the laptop is still new and shiny, and certainly well in advance of any problem.
A final word or two of caution: take great caution when playing around with partitions on an Acer system… you have been warned… and remember to make the backup media disks as soon as you fire the computer up for the first time!


Thanks
Good Luck

Don't forget to rate the Solution!!!!!!!!

Posted on Mar 20, 2008

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If you have a system running Vista or Vista x64 and/or Windows 7 or Windows 7 x64, Acer's LOVE to mess up the MBR (Master Boot Record) when you change the OS on the drive or if you install Linux and it goes badly, or you upgrade from Windows XP to Vista... heres how to fix it. Get a copy of HiRens boot cd and boot to it. if your PQSERVICE (Recovery) partition is messed up, follow the instructions above except the drive should be an NTFS filesystem, type: 0x27 (27h). you can use Acronis Disk Director on HiRens to fix this up, and it should be on Disk 1, Partition 1 (the very first partition on the disk), Non-Active status. after the partition is in the correct space and the flags are set correctly, you need to use the utility eXtended FDisk on HiRens, and place a bootloader on the disk...Disk 0, Partition 0 (the first partition, the recovery partition). this will now make your Alt+F10 work... go ahead, reboot your machine to the first Harddrive, it should boot the recovery, the same as though you were to have pressed Alt+F10, only you haven't. now we can get rid of that pesky boot chooser we added, for this we use the utility MBR Tool. Be very careful with this tool, it can cause some real damage if used incorrectly. Choose option 4, you want to play with the MBR, then choose option 9 to write/refresh the bootcode and it will ask you which disk, choose 0, and then choose Source type O for Original. It will follow with a status message elling you it has completed and to press any key. then 'ESC' your way back to the R:\ prompt. Then reboot your system without the HiRens CD and do your Alt+F10 thing and everything should be back exactly as it was from the factory. NOTE: make your active system partition before you intend to recover your machine after correcting the D2D mode, make the partition the size you will need...Usually 75Gig for Vista and 100ish for Win7, that usually suffices with most users, even those that are software heavy, because when you recover to factory it doesn't create or modify partitions, it uses the first it finds beyond the recovery regardless of size or whats in it, and assumes it to be the 'C' drive;)

Posted on Jun 07, 2009

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Thanks for the utility

Posted on Feb 14, 2009

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Registratieproblemen

Posted on Nov 22, 2010

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I have this problem

Posted on Mar 24, 2009

Problem easy solved with aspire 5720. mbrwrdos.exe was not available, worked with mbrwrwin.exe. Very helpfull, thx

Posted on Sep 02, 2008

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Install the eRecovery drivers for aspire 5715Z


First ensure you have enabled D2D from Bios, If bios settings are OK then that message often comes up when E recovery partition is damaged.

Possible solutions are calling Acer and getting a disk to restore recovery partition (best way to proceed)

Or downloading and installing drivers from acer website

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Create backup
You can create and save backup images to hard disk, CD or DVD.
1 Boot to Windows XP
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3 Enter the password to proceed. The default password is six zeros.
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b Backup to optical device to store the backup image on CD or DVD.
7 After choosing the backup method, click Next.
Follow the instructions on screen to complete the process.
Restore from backup
You can restore backups previously created (as stated in the Create backup
section) from hard disk, CD or DVD.
1 Boot to Windows XP.
2 Press Alt + F10 to open the Acer eRecovery Management utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery Management window, select Recovery actions and
click Next.
5 Select the desired restore action and follow the onscreen instructions to
complete the restore process


Here Acer download page: Acer Service & Support

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