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What you need is a SIM Subsidy Unlock Code. You can obtain this by calling your previous phone provider. Most phone providers i know can generate this code within 24 to 72 hours. They can send you the code via email. The email will also contain instructions on how to use the code.
good evening ! you need go to cellphone center to buy a new keypad and to replace a keypad you need a t6 screw driver or go to the cellphone technician to replacethe keypad because the phone like that is coplicated ! good luck !