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I have motor conversion kit 12002039 for maytag mah5500bww after almost finishing the install I come to determine that the white connector in the ac line harness does not mate with the main harness conector connection, I only have three connections from main harness which is the JP4 the motor connection and a connection coming from main harness which is white/black w/ a ground. I have confirmed that I have the right part for my washer. I need help

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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tzweeb
  • 318 Answers

SOURCE: MAH5500B washer won' spin. LR appears on display.

maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.

Posted on Jan 06, 2009

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1 Answer

Maytag mah5500bww motor/control board failure recall


I had Maytag ship a new motor and motor control board for free and installed it myself in less than an hour. There is a ten year warranty on those parts. You just have to be very firm and insist you have warranty rights by law!

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If you have changed the door lock assbly,the next thing it could be is the need for a motor conversion kit. this is something you need to place a service call on. The approx cost for part #12002039 is 240.00US

Feb 18, 2009 | Maytag Neptune MAH5500B Front Load Washer

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Check the lower motor control board. See www.neptunehelp.com for disassembly pictures. It is possible you will need to replace the motor control board and motor if you have the original one as Maytag has redesigned these two components due to reliability issues. The new motor conversion kit is part # 12002039.

If there are any burnt components on this board then it will have to be replaced. There is also a 10 amp fusesoldered to the board. if this fuse blows the tub will not move anymore and the motor control board / motor will have to be replaced.

Have you noticed your Neptune's spin cycle getting loud? If so, the seal kit and bearings need to be replaced. See www.neptunebearing.com for more info on the special bearing tool kit you can rent that includes use of a DVD that shows you how to disassemble Neptune, replace bearings and install the seal kit.

Feb 17, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Machine will start and then stop


It sounds like the motor control board is shot. Inspect the MCB for burnt components or a blown 10 amp fuse. This board is located down by the floor on the right side. See www.neptunehelp.com for disassembly pictures.

If you have a blown 10 amp fuse or there are burnt components then the MCB will need to be replaced along with the motor as Maytag has redesigned them to be more reliable. The new part number is 12002039, which is a motor conversion kit. It takes about an hour to install.

Feb 16, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

MAYTAG MAH6500AWW-WASHER WILL NOT AGITATE/SPIN


Hello,

Check out the motor control board near the floor on the right side. These have a high failure rate on the Neptunes. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt components. If you have either... then you will need the the new 12002039 motor conversion kit which includes the motor, motor control board and the wire harness.

See http://www.neptunehelp.com/index_files/Page667.htm.

This kit takes about an hour to install.

Don't forget to replace your door latch wax motor. See www.neptunehelpsong.com to hear a funny song explaining the faulty door latch failure.

Feb 07, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune MAH5500B Washing machine


Hello,

Usually, the LR or 'Locked Rotor' indicates a problem with the motor / motor control board or MBC. The MBC is located near the floor on the right side. See www.neptunehelp.com for disassembly photos. The original MCB's had a high failure rate so Maytag redesigned the MCB and the motor. The motor conversion kit is part number 12002039, which includes the new motor, MCB, harness and takes about an hour to install. You can inspect the MCB for either a blown 10 amp fuse or if you see components that are burnt or discolored. If either of these is the case then you will need the motor conversion kit.

In addition, as your Neptune ages you might notice the spin cycle getting louder to where it will sound like a jet plane taking off. If this is the case then you can replace your bearings and seal kit. See www.neptunebearing.com. You can also rent a special Neptune bearing tool called the tony tool which includes the use of a DVD that shows you how to take apart Neptune, replace bearings and install the 12002022 seal kit. I hope this helps...

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2 Answers

Mah5500bww


there is probably a Conversion kit for this.You HAVE TO REPLACE BOTH  motor/control board .Im here to help you if need my assistance.

Mar 22, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

MAH5500BWW model fuse blown


You probably need the motor conversion kit 12002039. This Neptune motor / motor control board has a high failure rate. To determine this you need to remove the front cover and inspect the motor control board near the floor on right side for burnt components or a blown 10 amp fuse. If you have burnt components or a blown fuse then your motor control board has failed and needs to be replaced. See www.neptunewaxmotor.com for Neptune disassembly pictures and other neptune information.

Dec 31, 2007 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Neptune MAH3000 Stops


did you just replace the fried part or did you get the board kit guest you may have a bad tacogenerator in the motor check the resistance of the motor

Dec 12, 2007 | Maytag Neptune MAH5500B Front Load Washer

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