My phone wound up with a little salsa in it...don't ask. but it didn't make it to the battery, just to the charger spot. Now, it has funky stuff on the screen and I can't hear anyone calling and they can't hear me. I think it somehow thinks there is an earpiec plugged in, but I don't know where to look. Please help
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1.Check the device's battery level for at least two bars of strength. 2.If the battery level is low, charge the battery. 3.If the issue is not resolved, remove the back cover. 4.Remove the battery. 5.Wait 10 seconds. 6.Press and hold the W key. 7.While pressing down the W key, re-insert the battery. •The device restarts and after approximately 15 seconds, the 'Recovery' screen appears •Release the power button but *continue holding the home button*, for another 30 seconds. Step Thanks
here in the philippines, we have a "universal charger" where in you can take out the battery and put it on the universal charger and plug it to the outlet. it's best for your problem. however, if the said exchange that you have said here is part of a warranty then you still had the same problem with the same particular phone, i think you better go to the store where you purchased that phone and talk to them regarding the same old problem. and ask them if they can exchange a different unit for you because tell them that you are not satisfied with the performance of that unreliable and not so durable gadget and its accessories. make a deal with them. convince them. don't let them manipulate you to just accept something that is really not acceptable.
The battery requires replacement. acquire a new battery, perform a full system charge and should provide all functionality. Refer to the user guide for additional detail and possibly technical support.
If itsnot your battery then it could be the charger or phone.
If you can take all parts to your local dealer, explain you have tried a new battery and still no luck.
Ask him to see if a different charger may help.
Then its got to be a phone fault if the above don`t work.
Ask for a replacement phone .
okay, this happened to me too.
first you need to call virgin mobile and ask a live advisor for help.
if they ask you to take the battery out and press the power button for 30 seconds and it doesnt work then they will try to send you a new charger.
when i called it was out of stock.
you can also but the car charger.
hope i helped :]