Question about Samsung Prostar DCS-24B-LCD Corded Phone

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Ringer We have an office with 15 phones, and most of them ring. But we have one that doesn't ring, and cannot find anything in the user manual on how to set the phone to ring.

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  • jljackson804 Jun 25, 2008

    The phone is not setup to answer to the correct line when you pick up receiver. You have to push the line that is ringing.

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You must go into programming to set this phone to ring.

The first thing that you have to know is , the group that all of your calls ring to. This is the 5xx # that shows on the display when the call is ringing in . (i.e. call for 500) 500 is the default ring group.

to enter programming, go to any display phone, without picking up the handset.

press transfer
dial 800
Passcode = 4321
press "1" (enable)
press speaker
dial 600
use the volume arrow key and arrow up until you get to
Members .
Press the right softkey under the display just to the left of the scroll btn.
the curser will move over under the member # (i.e. 01)
use the arrow up key to go to a member # that say NONE to the right of it.
press the right softkey again and the curser will move over and then dial the ext # that you want to ring and press the right softkey again.
press transfer to exit programming
the phone should ring , if you find that the ext is already in the ring group, then there must be a btn on the phone that you can press to put it in/out of the group.

Posted on Mar 19, 2008

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Here some solutions for your problem + a link to the user manual.

**Selecting the Ring Tone and Volume
Your phone has five different ringer tone/volume combinations you can choose from.
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I believe the ringer volume is low or at minimal or turned off, that's why you don't here any ring. Try this; press the arrow (left and right or up and down button) on the phone constantly. This should increase the ring volume if actually it is low. Or, call the phone with another line, while the comdial digitech 7714s is ringing and press the arrow buttons without picking up the phone.

Try this as well;
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Good luck.

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